- HEP Heat and Air
- Certified Comfort Specialists

Certified Comfort Specialists
Certified Comfort Specialists | Dehumidifier Installation | Heating and Air Conditioning | Knoxville
When the Tennessee humidity turns your home into a sticky sauna, HEP’s certified Comfort Specialists bring fast relief with expert dehumidifier installation that’s tailored to Knoxville’s unique climate. We evaluate your current HVAC setup, pinpoint moisture trouble-spots, and recommend high-performance whole-house units that quietly pull gallons of water from the air—so floors stop feeling damp, windows clear up, and AC systems no longer battle extra moisture.
Our licensed, NATE-certified technicians arrive on time, protect your floors with clean drop cloths, and integrate the new dehumidifier seamlessly with your heating and air conditioning equipment. The result is balanced comfort, lower energy bills, and a healthier living space free from mold, musty odors, and allergy triggers. Ready to breathe easier? One call to HEP, and Knoxville’s most trusted home-service team handles everything—from free moisture assessments to a tidy, code-compliant finish—so you can enjoy dry, comfortable air all year long.
FAQs
Why should I consider a whole-home dehumidifier for my Knoxville home?
East Tennessee’s humid subtropical climate means indoor relative humidity can stay above 60% for much of the year. Excess moisture promotes mold, attracts dust mites, aggravates allergies, and makes your air conditioner work harder. A whole-home dehumidifier, installed by our Certified Comfort Specialists, ties directly into your HVAC ductwork and removes up to 12–17 gallons of water per day, keeping humidity in the ideal 40-50% range for better comfort, healthier air, and lower cooling costs.
How do I know what size or capacity dehumidifier my house needs?
Proper sizing depends on square footage, typical indoor RH levels, number of occupants, crawl-space or basement conditions, and air-infiltration rates. During our free in-home assessment we use hygrometers to document humidity trends and perform load calculations. Most Knoxville homes need units rated between 70 and 120 pints per day, but oversized units can short-cycle and waste energy, while undersized models will run nonstop without reaching the setpoint. We recommend only the capacity that matches your home’s exact requirements.
What is involved in the installation process and how long does it take?
1) Our team confirms sizing and placement, usually in the return-air plenum, basement, or crawl space. 2) We integrate the dehumidifier with existing supply/return ductwork, ensuring balanced airflow. 3) A dedicated condensate drain line with air-gap protection is routed to a floor drain or condensate pump. 4) We wire the unit to its own 120- or 240-volt circuit and mount a wall- or remote-mounted digital control. 5) Start-up and commissioning include RH calibration and airflow verification. Most standard installations take 4–6 hours and require no structural changes to your home.
Will a whole-home dehumidifier increase my energy bills?
While the dehumidifier itself uses electricity (about 3–8 amps when running), lowering indoor humidity lets your AC operate more efficiently. Drier air feels cooler, so homeowners often raise the thermostat 2–3°F and still feel comfortable, saving up to 10% on cooling costs. In many cases, the energy used by the dehumidifier is offset—or even exceeded—by AC savings, especially during Knoxville’s muggy shoulder seasons when you need moisture control but minimal cooling.
How often does the system need maintenance and what does it include?
We recommend a bi-annual service: once in spring and once in fall. Maintenance includes cleaning or replacing the MERV filter, inspecting coils for dirt buildup, flushing the drain line to prevent clogs, checking the blower wheel, verifying refrigerant pressures, calibrating the humidistat, and tightening electrical connections. Our Comfort Club members receive these visits automatically, along with priority scheduling and discounts on any replacement parts.
Are financing, rebates, or tax incentives available for dehumidifier installations in Knoxville?
Yes. Through TVA’s EnergyRight program, qualifying high-efficiency whole-home dehumidifiers may receive rebates of $150–$300 when installed by a certified contractor like us. We also partner with local utilities for on-bill financing at 6–9% APR with terms up to 60 months. Additionally, certain ENERGY STAR® certified models can qualify for the federal 25C energy tax credit (up to 30% of cost, capped at $600 in 2023-2032). Our office will handle all paperwork and rebate submissions on your behalf.