Certified Technicians
Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Knoxville
When Knoxville’s weather swings from crisp mountain mornings to balmy summer nights, the comfort of your home hinges on responsive, intelligent temperature control. HEP’s certified heating and air conditioning technicians specialize in thermostat upgrades that put precision at your fingertips—giving you the power to fine-tune each room, monitor energy use in real time, and lower monthly utility bills without sacrificing an ounce of comfort.
Backed by rigorous training and a reputation for five-star service, our team handles every step of the upgrade with care, from recommending the ideal smart device to seamless installation and personalized app walkthroughs. With HEP, you’re not just getting new hardware; you’re gaining a partner who keeps your HVAC system running at peak efficiency long after we’ve left your driveway—so you can sit back, relax, and enjoy a home that’s always the perfect temperature.
FAQs
Why should I consider upgrading my thermostat?
Older manual or non-programmable thermostats provide limited control over your indoor comfort and can cause unnecessary energy use. By upgrading to a modern programmable or smart thermostat, you gain precise temperature scheduling, remote access via smartphone, and advanced analytics that learn your habits. For Knoxville homeowners, where temperatures swing from humid summers to chilly winters, the improved control can lower HVAC run times, extend equipment life, and cut annual utility costs by 10–20 %.
What types of thermostats do your certified technicians install?
Our EPA- and NATE-certified technicians install a full range of devices, including 7-day programmable thermostats, Wi-Fi connected smart thermostats (such as Ecobee, Nest, and Honeywell Home), zoned system controllers, and dual-fuel compatible models. We help you compare features like voice control, outdoor weather integration, energy reports, and occupancy sensors so you receive a thermostat that fits both your HVAC equipment and lifestyle.
How does a smart thermostat help reduce my energy bills in Knoxville?
Smart thermostats use built-in algorithms and Knoxville-specific weather data to automatically adjust setpoints when you’re asleep or away. Geofencing senses when the last family member leaves the house, while adaptive recovery ensures the home is comfortable when you return without running the system all day. Many models display real-time energy consumption and send monthly efficiency summaries, helping you identify additional savings opportunities. Local customers typically see payback on the device in 12–24 months.
Will a new thermostat work with my existing HVAC system?
In most cases, yes. During our free in-home assessment, a technician checks your furnace or heat-pump control board, verifies the number of control wires, and confirms voltage requirements (24 V vs. line-voltage). If your current wiring is missing a common ("C") wire, we can often add one or install a power extender kit. We also ensure compatibility with multi-stage, variable-speed, and dual-fuel systems common in East Tennessee. You’ll receive a written compatibility guarantee before any work begins.
How long does professional thermostat installation take, and what is the process?
A standard replacement generally takes 45–90 minutes. Our technician will: 1) shut off HVAC power at the breaker, 2) remove the old thermostat and label existing wires, 3) mount and level the new backplate, 4) connect wiring per manufacturer specifications, 5) restore power and run a full heating and cooling test cycle, and 6) program initial schedules and link the device to your Wi-Fi network. Before leaving, we guide you through the mobile app and answer any operating questions.
Are there rebates or incentives available in Knoxville for thermostat upgrades?
Yes. Knoxville Utilities Board (KUB) and TVA periodically offer $30–$100 bill credits for ENERGY STAR® certified smart thermostats. Some models also qualify for manufacturer mail-in rebates or extended warranties when installed by a licensed contractor. Our office tracks current promotions and will file all paperwork on your behalf to ensure you receive the maximum savings.