Transparent Pricing
Transparent Pricing | Air Conditioning | Heating and Air Conditioning | Kodak
Beat the sticky Kodak summers with HEP’s blunt-honest approach to comfort. Our seasoned technicians arrive on time, diagnose fast, and hand you a crystal-clear price before a single wrench turns—no guesswork, no surprise line items. From precision tune-ups to full system replacements, we treat your home’s air conditioning like it’s our own, restoring cool, even temperatures while keeping your budget perfectly chill.
Every job is backed by iron-clad guarantees and supported by courteous pros who keep you in the loop from first call to final walkthrough. Whether you need an emergency fix tonight or want to plan an energy-smart upgrade for next season, HEP combines transparent pricing, flexible financing, and old-fashioned hometown service to make staying comfortable in Kodak effortless.
FAQs
How does your transparent pricing work for air-conditioning services in Kodak?
Before any work begins, our technician performs a full system inspection and provides a printed price sheet that lists every common repair and installation task with its flat rate. You’ll see the exact cost of labor, parts, taxes, and disposal fees—no hidden charges or surprise overtime rates. Once you approve the quote, that price is locked in, even if the job takes longer than expected.
What types of air-conditioning systems do you install or replace?
We install and replace central split systems, packaged rooftop units, ductless mini-splits, and high-efficiency heat-pump systems. All equipment we offer meets or exceeds current SEER2 efficiency standards for Tennessee. During your free in-home consultation, we evaluate your home’s size, insulation, and ductwork to recommend the right capacity, brand, and model for maximum comfort and energy savings.
Do you offer emergency AC repair, and will transparent pricing still apply after hours?
Yes. Our Kodak team is on call 24/7 for emergency cooling breakdowns. Even after normal business hours, we use the same flat-rate price book. The only additional cost is a modest emergency dispatch fee that we quote over the phone before the technician is sent. Once they arrive, you’ll receive a written estimate that follows our transparent pricing promise.
How often should my air conditioner be serviced, and what’s included in your maintenance plan?
Manufacturers recommend professional maintenance at least once per cooling season. Our Precision Tune-Up includes refrigerant level check, coil cleaning, thermostat calibration, electrical component testing, drain-line flush, air-flow measurement, and a written performance report. Members of our Comfort Club receive this annual tune-up plus priority scheduling, 15% repair discounts, and loyalty credits toward future system replacement—all at a fixed monthly fee.
What financing options are available for a new AC system?
We partner with several lenders to offer 0% APR promotional financing for up to 18 months on approved credit, as well as low-interest plans spread over 5–10 years. Our team will help you apply online within minutes and explain how energy-efficiency tax credits and local utility rebates can further reduce your out-of-pocket cost.
Do you serve areas outside Kodak?
Absolutely. While our office is located in Kodak, we routinely serve Sevierville, Pigeon Forge, Gatlinburg, Jefferson City, and East Knoxville. If you’re unsure whether you’re in our coverage zone, give us a call; if we can’t reach you the same day, we’ll recommend a trusted partner in your area and honor our transparent pricing through them whenever possible.