Sevier County
Sevier County | Heat Repair | Heating and Air Conditioning | Kodak
When the winter chill sweeps through Kodak and the rest of Sevier County, homeowners turn to HEP for dependable heat repair that brings comfort back fast. Our certified technicians arrive in fully stocked vans, ready to diagnose and fix everything from faulty igniters and cracked heat exchangers to thermostat glitches. We combine 24/7 availability with transparent, upfront pricing, so you never have to choose between staying warm and staying on budget.
HEP’s reputation is built on honest workmanship, courteous service, and a commitment to your complete satisfaction. Whether your system is gas, electric, or a hybrid, we leverage the latest diagnostic tools to restore peak performance while improving energy efficiency. Trust the local team that’s been serving East Tennessee for decades—call HEP today and feel the difference a truly professional heat repair can make.
FAQs
What types of heating systems do you repair in Sevier County, and specifically in Kodak?
Our technicians service and repair every major style of residential and light-commercial heating equipment you’ll find in Kodak and the greater Sevier County area. That includes natural-gas and propane furnaces, electric furnaces, air-source and dual-fuel heat pumps, ductless mini-split systems, packaged rooftop units, and hydronic/boiler setups. We work on all leading brands—Trane, Rheem, Carrier, Lennox, Goodman, Daikin, and more—so whatever you have keeping your home or business warm, we have the training, parts, and diagnostic tools to get it running again.
How fast can you respond to a no-heat emergency in Kodak?
Because our main dispatch hub is less than 15 minutes from downtown Kodak, we offer true 24/7 emergency service with an average on-site arrival time of 1–2 hours—often faster during regular business hours. Our service vans are stocked with the most commonly needed replacement parts (ignitors, blower motors, capacitors, control boards, limit switches, etc.), allowing many repairs to be completed in a single visit even after hours, weekends, and holidays. You’ll always speak to a live local dispatcher—never an out-of-state answering service—so we can quickly coordinate the nearest technician to your address.
Do I have to wait until my heater breaks, or do you offer preventive maintenance plans?
While we’re happy to handle urgent repairs, we strongly recommend annual preventive maintenance to keep your furnace or heat pump running safely and efficiently. Our ComfortGuard plan includes a 21-point inspection, combustion analysis, coil and blower cleaning, thermostat calibration, and safety checks each fall. Members receive priority scheduling, a 15% discount on repair parts, and never pay overtime rates—benefits that typically pay for themselves through lower utility bills and longer equipment life. If you sign up at the time of a repair visit, we credit the diagnostic fee toward your first year of membership.
What does a typical heat repair cost in Sevier County?
Pricing depends on the specific fault and parts required, but here are local averages: our flat-rate diagnostic fee is $89 within Sevier County (waived with repair). Minor fixes like replacing an ignitor, flame sensor, or capacitor usually run $150–$250 total. Mid-level repairs such as blower motor or control board replacement typically range $350–$600. Major heat exchanger or compressor work can exceed $1,000. You’ll always receive a written estimate for your approval before we begin, and we back every repair with a one-year parts and labor warranty.
Are your Sevier County technicians licensed and insured to work on propane, natural gas, and electric heating equipment?
Absolutely. Every field technician holds a Tennessee HVAC Contractor License, EPA Section 608 refrigerant certification, and specific factory training for at least two leading equipment brands. We also carry $2 million in general liability insurance and full workers’ compensation coverage for your protection. Our company has maintained an A+ rating with the Better Business Bureau and fulfills all permitting requirements for gas-line or electrical modifications in Sevier County and the City of Kodak.
What warning signs suggest I should call for professional heat repair instead of troubleshooting myself?
Give us a call if you notice any of the following: • The system won’t start, or cycles on and off rapidly (short-cycling). • Cold air blows from vents even though the thermostat is set to heat. • Unusual noises—grinding, banging, squealing, or rattling—from the furnace or heat pump. • A yellow or flickering burner flame instead of a steady blue one (possible combustion issue). • Unexplained spike in your electric or gas bill. • Burning, musty, or electrical odors when the unit runs. These symptoms can indicate safety hazards such as cracked heat exchangers, failing motors, or refrigerant leaks. We use specialized instruments—combustion analyzers, manometers, and refrigerant gauges—to diagnose problems accurately and restore safe, efficient operation.