Factory-trained Technicians

HEP Heat and AirFactory-trained Technicians

Factory-trained Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Kodak

When your old system sputters its last breath in the heat of a Kodak summer or the chill of an East Tennessee winter, HEP’s factory-trained technicians step in with swift, stress-free HVAC unit replacement. We evaluate your home’s layout, discuss efficiency goals and budget, then remove the outdated equipment and install a perfectly sized, high-performance system—often in a single day. You’ll feel the difference immediately, thanks to meticulous airflow balancing and smart-thermostat setup that come standard with every job.

Whether you’re chasing lower utility bills, quieter operation, or simply peace of mind, our EPA-certified pros deliver workmanship backed by generous warranties and HEP’s famous “Happy You’ll Be or the Service Is Free” guarantee. From transparent quotes to tidy clean-up, we treat your home as our own and keep you informed at every step, so all you notice is reliable comfort and long-term savings.

FAQs

How do I know it’s time to replace my HVAC unit instead of repairing it?

Several signs suggest replacement is the smarter choice: the system is 10–15 years old, repairs are becoming frequent or costly, energy bills are rising despite regular maintenance, hot and cold spots persist throughout the home, or the unit still uses R-22 (Freon) refrigerant. During a free in-home evaluation, our factory-trained technician will run diagnostics, calculate the unit’s remaining life cycle, and present a cost-benefit analysis so you can make an informed decision.

What HVAC brands and models do your factory-trained technicians install in Kodak?

We are authorized dealers for leading manufacturers such as Trane, Lennox, Carrier, Rheem, and Daikin. Our technicians are factory-trained on each brand’s latest high-efficiency heat pumps, gas furnaces, air conditioners, and dual-fuel systems. After assessing your home’s square footage, insulation, and ductwork, we’ll recommend the model that delivers optimal comfort, efficiency, and reliability for Kodak’s climate.

How long does a typical HVAC replacement take?

Most residential replacements are completed in a single day. We start by safely recovering refrigerant, removing the old equipment, inspecting and adapting existing ductwork, and installing the new indoor and outdoor units. A load calibration, thermostat setup, and startup performance test follow. Larger homes, zoning upgrades, or duct modifications can extend the job to two days, but you’ll receive a precise timeline before work begins.

Will a new HVAC system really lower my energy bills?

Yes. Modern units carry Seasonal Energy Efficiency Ratios (SEER2) up to 20+ and Heating Seasonal Performance Factors (HSPF) up to 10. That can cut cooling and heating costs by 20–40 % compared to systems installed a decade ago. Variable-speed compressors, smart thermostats, and better airflow control reduce energy waste. We’ll provide an estimated annual savings report based on your current usage and local utility rates in Kodak.

What financing or rebate options are available for HVAC replacement in Kodak?

We partner with trusted lenders to offer low-interest financing, 0 % promotional periods, and flexible terms up to 120 months. Utility rebates through TVA’s EnergyRight program and manufacturer incentives can save you $150–$1,000, depending on the efficiency rating chosen. We handle all paperwork, from rebate submissions to permitting, so you receive maximum savings without the hassle.

Are your technicians certified, and what warranties come with a new installation?

Every technician holds EPA Section 608 certification, NATE (North American Technician Excellence) credentials, and factory training certificates for each brand we install. All replacements include a 10-year parts warranty, up to 12-year compressor coverage, and a 1- to 2-year labor warranty. Optional extended labor plans provide peace of mind for up to 10 years. We also offer a complimentary first-year maintenance visit to keep your new system running at peak performance.

HEP Heat and Air
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(423) 228-7742