- HEP Heat and Air
- Transparent Pricing

Transparent Pricing
Transparent Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Kodak
When your comfort depends on a swift, stress-free HVAC unit replacement, homeowners in Kodak turn to HEP because we put every number on the table before any work begins. Our transparent pricing model means no guesswork and no “mystery fees”—just clear, itemized estimates that let you see exactly what you’re paying for, from premium-grade equipment to meticulous installation. You’ll know the cost, the timeline, and the warranty details upfront, so you can focus on picturing the first blissful breath of perfectly conditioned air, not on second-guessing the final bill.
Beyond honest pricing, HEP delivers craftsmanship you can feel the moment our NATE-certified technicians fire up your new system. We size each unit precisely for your home, remove and dispose of the old equipment responsibly, and leave your space cleaner than we found it. Add 24/7 customer support and financing options that respect your budget, and it’s easy to see why so many Kodak neighbors choose HEP to handle their heating and cooling needs with total confidence.
FAQs
How does your transparent pricing work for HVAC unit replacement in Kodak?
We publish flat-rate, menu-style pricing for every model we install, so you know the exact equipment cost, labor cost, permit fees, and taxes before you sign anything. The price you see on the written quote is the price you pay—no hidden charges, upsells, or “trip fees” added later. If a change in scope is required after our load calculation or inspection, we provide a revised quote in writing and require your approval before moving forward.
What factors affect the total cost of replacing my HVAC system?
Several variables influence price: 1) System size (measured in tons or BTUs) based on a Manual J load calculation. 2) Efficiency rating (SEER2/HSPF for heat pumps, AFUE for furnaces); higher efficiency usually costs more up front but lowers utility bills. 3) Type of system—split heat pump, gas furnace/AC combo, or dual-fuel. 4) Installation complexity, such as ductwork modifications, electrical upgrades, or condensate drains. 5) Optional accessories like smart thermostats, IAQ products, or zoning dampers. Our proposals itemize each of these so you can see how they affect the bottom line.
Do you offer free in-home estimates or second opinions?
Yes. We provide complimentary, no-obligation in-home consultations throughout Kodak and the surrounding Sevier County area. A certified comfort advisor will measure your home, inspect existing ductwork, and discuss comfort concerns. You’ll receive a written quote on the spot or within 24 hours. If you already have a quote from another contractor, we’re happy to give a free second opinion and explain any differences line by line.
Are there financing options or rebates available for new HVAC units?
Absolutely. We partner with multiple lenders to offer 0% APR promotional financing, low-monthly-payment plans up to 120 months, and same-as-cash options (subject to credit approval). Many high-efficiency systems also qualify for TVA EnergyRight® and local utility rebates, plus federal tax credits up to 30% of project cost (capped amounts vary by equipment type). Our team files the rebate paperwork for you and supplies IRS Form 5695 documentation for your tax preparer.
How long does an HVAC unit replacement typically take, and will my home be without heating or cooling?
Most standard replacements are completed in a single day—usually 6–8 hours—assuming no major duct or electrical alterations. We schedule arrival between 8–9 a.m., remove the old equipment, set and level the new condenser or furnace, connect refrigerant lines, charge and test the system, then perform a full quality-assurance checklist before cleanup. Your home will be without heating/cooling only during equipment change-out; we always aim to minimize downtime and can provide temporary heaters or window units in extreme weather upon request.
What warranties and maintenance plans are included with a new system?
All equipment comes with the manufacturer’s 10-year parts and compressor warranty when registered within 60 days, plus our in-house 2-year labor warranty at no cost. Upgrade options include 5- or 10-year labor protection for a small fee. Every replacement also includes a complimentary one-year Maintenance Club membership, which covers spring AC tune-up, fall furnace tune-up, priority scheduling, and 15% off any repairs. Regular maintenance keeps your manufacturer warranty valid and helps the system operate at peak efficiency.