- HEP Heat and Air
- Heat Repair Team

Heat Repair Team
Heat Repair Team | Heat Repair | Heating and Air Conditioning | La Follette
When the winter chill settles over La Follette, you don't have time to wait around for comfort. HEP’s seasoned technicians arrive fast, diagnose precisely, and tackle every aspect of heat repair with the skill that comes from decades of keeping Tennessee homes warm. From sputtering furnaces to strange odors and uneven temperatures, we bring the right tools, parts, and know-how on the first visit so you can get back to living comfortably.
Our local crew is licensed, insured, and backed by HEP’s “Happy You’ll Be” promise—meaning we stand behind every repair, every thermostat adjustment, and every late-night emergency call. If you’re hearing rattles, feeling drafts, or dreading another cold night, trust the hometown team that treats you like family. Reach out today and discover why La Follette homeowners turn to HEP for reliable, affordable heat repair that never cuts corners.
FAQs
What are the most common signs that my heating system needs repair?
Watch for uneven room temperatures, unusual noises (banging, squealing, or rattling), frequent on-off cycling, a sudden spike in energy bills, musty or burning odors, and a yellow or flickering pilot light. Any of these symptoms indicate your system is struggling and should be inspected promptly to avoid a total breakdown or safety hazard.
Do you provide 24/7 emergency heat repair service in La Follette?
Yes. Our certified technicians are on call around the clock, including weekends and holidays. If your heat goes out in the middle of the night or you suspect a carbon monoxide leak, call us immediately. We’ll dispatch the nearest technician, arrive with fully stocked service vehicles, and restore heat as quickly and safely as possible.
How much does a typical heat repair cost and will I receive an estimate first?
Costs vary based on the problem, parts, and labor, but most residential repairs in La Follette fall between $125 and $600. Before any work begins, our technician completes a thorough diagnostic, explains the issue in plain language, and provides a written, itemized quote. You approve all costs upfront—no hidden fees or surprise add-ons.
How fast can you get to my home once I request service?
For non-emergency calls scheduled during business hours, we offer same-day or next-day appointments throughout La Follette and the surrounding Campbell County communities. For emergencies, our average arrival time is 60–90 minutes, thanks to strategically located on-call technicians and GPS-equipped service vans.
What types of heating systems do you repair?
Our team services gas and electric furnaces, heat pumps, dual-fuel hybrid systems, ductless mini-splits, boilers, and packaged rooftop units. We work on all major brands—including Trane, Lennox, Carrier, Rheem, Goodman, and York—and stock OEM and high-quality aftermarket parts to minimize downtime.
How can I prevent future heating breakdowns and extend my system’s life?
Schedule professional maintenance every fall, replace or clean air filters monthly, keep supply and return vents unobstructed, maintain a clean area around the furnace, install a programmable thermostat to reduce unnecessary run time, and address minor issues promptly. Our Comfort Club maintenance plan includes two precision tune-ups per year, priority scheduling, discounts on repairs, and documented service records that help preserve manufacturer warranties.