- HEP Heat and Air
- High-efficiency Equipment

High-efficiency Equipment
High-efficiency Equipment | HVAC Unit Replacement | Heating and Air Conditioning | La Follette
When the East Tennessee seasons swing from sweltering to frigid, La Follette homeowners turn to HEP for peace-of-mind comfort. Our certified technicians specialize in HVAC unit replacement that pairs cutting-edge efficiency with reliable Tennessee toughness, ensuring your energy bills drop while your indoor air stays perfectly balanced. From the first free estimate to the final system test, we handle every detail—permitting, precision installation, ductwork inspection, and haul-away of your old equipment—so you can get back to enjoying home without the hassle.
Choose from industry-leading heat pumps, furnaces, and AC systems engineered to outperform outdated models by up to 30 percent. With flexible financing, transparent pricing, and HEP’s famous “Happy HEP Home” guarantee, upgrading has never been simpler. Ready to feel the difference? Call today and discover why neighbors across La Follette trust HEP to keep comfort high and costs low, season after season.
FAQs
How do I know it’s time to replace my HVAC unit in La Follette?
Most systems last 12–15 years. Warning signs include uneven temperatures, rising utility bills, frequent breakdowns, loud operation, or refrigerant leaks. Because La Follette’s humid summers and chilly winters put extra stress on equipment, an older unit that struggles to maintain comfort often costs more to run than a new high-efficiency system. A professional load calculation and inspection can confirm whether repairs or full replacement make better financial sense.
What advantages will a high-efficiency HVAC system provide over my current unit?
High-efficiency equipment uses advanced compressors, variable-speed motors, smart thermostats, and improved heat-exchanger design to deliver the same comfort with 30–50 % less energy. Benefits include lower monthly bills, more even temperatures, quieter operation, reduced carbon footprint, and longer component life due to gentler cycling. Many models also include enhanced air filtration or humidity control—important in La Follette’s humid climate.
How long does an HVAC replacement usually take, and will I be without heating or cooling?
A straightforward air-conditioner or heat-pump change-out is typically completed in one working day, while a full system swap (indoor coil, furnace or air handler, thermostat, and outdoor unit) can take 1–2 days. Your technician will remove the old equipment, modify ductwork if required, set the new unit, run refrigerant lines, evacuate and charge the system, and test operation. You may be without conditioned air for a few hours, but most replacements are scheduled to minimize downtime.
Are there rebates or tax incentives for installing a high-efficiency HVAC system in La Follette?
Yes. Federal tax credits under the Inflation Reduction Act provide up to $2,000 for qualifying heat pumps and $600 for high-efficiency air conditioners or furnaces (subject to SEER2, HSPF2, and AFUE ratings). Many Tennessee Valley Authority (TVA) energy-right programs and local utilities such as La Follette Utilities Board offer additional rebates—often $150–$400 per ton for high-efficiency heat pumps. Our team handles the paperwork and will advise you on current offers at the time of purchase.
How do I know what size HVAC unit my home needs?
Proper sizing is done with a Manual J load calculation that factors square footage, insulation R-values, window types, orientation, air leakage, and occupancy. Oversized systems short-cycle, waste energy, and leave humidity behind; undersized units struggle on 90 °F summer days. During your in-home consultation, we measure and model your home’s unique heat gain/loss to recommend the right tonnage and matching high-efficiency equipment.
How much can I expect to save on my energy bills with a high-efficiency replacement?
Savings depend on your current system’s age and efficiency. Upgrading a 10-SEER air conditioner to a 17-SEER2 model or a 70 % AFUE furnace to a 96 % unit can cut cooling costs by 35–45 % and heating costs by 20–30 %. In a typical La Follette household spending $2,000 a year on HVAC energy, that translates to $500–$700 in annual savings, often paying for the equipment difference in 4–6 years while you enjoy better comfort immediately.