HVAC System
HVAC System | HVAC Unit Replacement | Heating and Air Conditioning | La Follette
When your heater falters on a frosty Appalachian morning or your AC struggles in the muggy Tennessee summer, you deserve a fast, flawless fix. HEP’s certified technicians arrive in fully stocked trucks, ready to evaluate your old system, explain energy-efficient options, and complete an HVAC unit replacement that instantly upgrades comfort, lowers utility bills, and adds value to your La Follette home. From load calculations to final calibration, we handle every detail with the care of a neighbor because, well, we are.
Backed by decades of local experience and a 100 % satisfaction guarantee, HEP streamlines the process with transparent pricing, easy financing, and courteous service that respects your time and property. Call us today, and discover why families throughout Campbell County trust HEP to keep their indoors perfectly cozy—season after season.
FAQs
How do I know if I need to replace my HVAC unit instead of repairing it?
Several warning signs point toward replacement: the system is 10–15 years old, repair costs exceed 30-40 % of the price of a new unit, energy bills keep rising, the unit uses the phased-out R-22 refrigerant, or you experience uneven temperatures and frequent breakdowns. During a free in-home evaluation in La Follette we’ll measure efficiency, review past repair history, and provide a cost-benefit comparison so you can make an informed decision.
What size HVAC system do I need for my La Follette home?
Proper sizing is critical for comfort and efficiency. We perform a Manual J load calculation that factors in square footage, insulation levels, window types, orientation, ductwork, and La Follette’s temperature and humidity patterns. This engineering calculation tells us the exact BTU and SEER/AFUE rating required so you avoid short-cycling, high humidity, or unnecessarily high utility bills.
How long does an HVAC replacement take and will I be without heating or cooling during the process?
Most standard replacements are completed in a single day. We arrive around 8 a.m., remove the old equipment, set the new condenser, air handler or furnace, connect refrigerant lines, update the thermostat, and perform start-up testing. Your system is usually back online by late afternoon, minimizing downtime. For extensive duct modifications, the project may extend to two days; in those cases we provide temporary portable heaters or coolers at no cost.
Are there energy-efficient options that qualify for rebates or tax credits?
Yes. High-efficiency heat pumps (15.2 SEER2 or higher) and gas furnaces (≥97 % AFUE) often qualify for TVA EnergyRight rebates and the federal Inflation Reduction Act 25C tax credit—up to $2,000 for heat pumps and $600 for furnaces. We handle all paperwork, register the equipment, and supply the documentation you’ll need when you file your taxes.
What is the average cost of HVAC unit replacement in La Follette and what financing options are available?
Pricing varies with capacity, efficiency, and installation complexity, but most complete system replacements in the La Follette area range from $6,500 to $11,500. We partner with local lenders to offer 0 % APR for 18 months, low-payment plans up to 120 months, and utility bill–based on-bill financing through TVA. All quotes are flat-rate—no surprise charges—and include permits, labor, haul-away, and the first-year maintenance visit.
How often should I schedule maintenance after installing a new system, and what does your warranty cover?
Plan on two professional tune-ups per year—one in spring for cooling and one in fall for heating—to keep the manufacturer warranty intact and maximize efficiency. Our preferred customer plan includes these visits, priority scheduling, and a 15 % parts discount. Equipment we install comes with a 10-year parts and compressor warranty and a 2-year labor warranty, which we can extend to 10 years for a small fee when you enroll in the maintenance plan.