Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Lancing
When the chill settles over Lancing, homeowners turn to HEPâs certified technicians for fast, courteous help that restores comfort in a hurry. Our team combines decades of experience with ongoing factory-direct training, so we can diagnose issues accurately, explain your options in plain language, and get your system humming againâoften on the very first visit.
From finicky furnaces and unreliable thermostats to strange noises in the night, no problem is too big or too small. We arrive in fully stocked service vehicles, quote upfront prices, and back every heat repair with industry-leading warranties, giving you total peace of mind.
Most of all, we respect your time and your home. Expect on-time arrivals, tidy work areas, and 24/7 emergency support whenever Lancingâs weather takes an unexpected turn. Invite HEP inside, and enjoy warm, worry-free living all season long.
FAQs
How quickly can your certified technicians in Lancing respond to a no-heat emergency?
Because we keep a fully staffed on-call team in Lancing, most emergency calls are answered within 60â90 minutes, 24/7/365. Our trucks are stocked with common replacement parts, so in many cases we can diagnose and fix the problem in a single visit.
What kinds of heating systems do you repair?
Our EPA- and NATE-certified technicians work on gas furnaces, electric furnaces, heat pumps, boilers, mini-split systems, and packaged rooftop units. We service all major brandsâincluding Carrier, Trane, Lennox, Rheem, and Daikinâas well as older or discontinued models, provided parts are still available.
Are your technicians licensed, insured, and background-checked?
Yes. Every field technician holds a state HVAC license, maintains current EPA Section 608 refrigerant certification, and completes annual NATE re-certification. The company carries full general liability and workersâ compensation insurance, and all employees pass third-party background and drug screenings before they are sent to your home.
What signs indicate I should call for heat repair rather than keep running my system?
If you notice uneven heating, short cycling, strange noises (grinding, banging, or squealing), new odors (burning or musty), unexplained spikes in utility bills, or if the system trips breakers, shut it down and call us. Continuing to operate a malfunctioning heater can cause more expensive damage or create safety hazards such as carbon monoxide leaks.
Do you offer preventive maintenance plans for homeowners in Lancing?
Yes. Our ComfortGuard Maintenance Plan includes two precision tune-ups per year, priority scheduling, 15% repair discounts, no after-hours fees, and a written inspection report detailing system performance, safety checks, and any recommended repairs. Regular maintenance typically extends equipment life, maintains manufacturer warranties, and can lower heating costs by up to 20%.
How much does a typical heat repair cost, and do you provide upfront estimates?
Diagnostic visits start at ÂŁ79, which is waived if you proceed with the repair. After diagnosing the issue, the technician presents a fixed-price quote that lists parts, labour, and any optional upgradesâso you know the full cost before work begins. Most common repairs (igniters, limit switches, capacitor replacements) fall between ÂŁ150 and ÂŁ450, while major component replacements such as heat exchangers or compressors are higher but still quoted upfront.