Same-day Scheduling

Same-day Scheduling | Heat Repair | Heating and Air Conditioning | Lancing

When the chill settles over Lancing and your furnace decides to quit, HEP’s same-day scheduling brings fast relief. One call puts a certified technician on the way with fully stocked trucks, transparent pricing, and the know-how to diagnose and fix any brand of system. From pilot-light problems to blown motors, we handle every heat repair with precision so you can get back to cozy evenings and worry-free mornings.

Customers choose HEP because we treat your home like our own—wearing protective booties, explaining options in plain language, and standing behind every repair with industry-leading guarantees. Skip the long waits and endless callbacks; trust the local team that’s ready right now to restore warmth throughout your Lancing home.

FAQs

How quickly can you arrive for a same-day heating or air conditioning repair in Lancing?

When you book before 2 p.m., we can usually have a certified technician at your Lancing address within 2–4 hours. For calls after 2 p.m. we still prioritise same-day arrivals, but the visit may be scheduled for the next available early-evening slot.

What types of heating and cooling systems do you repair on the same day?

Our engineers are trained to service and repair gas and electric furnaces, boilers, heat pumps, ducted and ductless air conditioners, and hybrid HVAC systems. We carry a broad stock of common replacement parts on the van, allowing us to complete 85 % of repairs during the first visit.

Is there an extra fee for same-day or emergency scheduling?

For bookings made during our standard business hours (8 a.m.–6 p.m.) there is no surcharge for same-day service. Emergency call-outs after 6 p.m., weekends, or bank holidays incur a modest flat fee, which we disclose before dispatching the technician so you never face surprise costs.

Do you guarantee the repair work and the parts you install?

Yes. All labour is covered by a 12-month workmanship guarantee, and the parts we fit are backed by the manufacturer’s warranty—typically one to five years depending on the component. If the same issue reoccurs within the guarantee period, we will return and fix it at no additional charge.

What should I do before the technician arrives to speed up the repair?

Please turn off power to the affected unit at the breaker if it is safe to do so, clear a one-metre workspace around the equipment, and have any previous service records handy. This helps the technician diagnose the fault faster and increases the likelihood of completing the repair during the first visit.

Can you handle warranty repairs on recently installed systems?

Absolutely. We are authorised service agents for most major HVAC manufacturers. If your system is still under warranty, let us know the make, model, and serial number when you book. We will confirm coverage with the manufacturer and bring any approved warranty parts needed for the repair.