Upfront Pricing
Upfront Pricing | Heat Repair | Heating and Air Conditioning | Lancing
When the chill settles over Lancing and your furnace decides to quit, HEPâs upfront pricing heating and air conditioning team is ready to bring the warmth backâfast. One call gets you a friendly dispatcher, a certified technician on the way, and a clear, written quote before any work begins. No hidden fees, no last-minute add-onsâjust honest heat repair you can count on when you need it most.
Our vans arrive fully stocked so most fixes are finished in a single visit, whether itâs a failed ignitor, a faulty thermostat, or a blower thatâs gone silent. We back every heat repair with our satisfaction guarantee, treat your home with respect, and leave it toasty warm again. With HEP in your corner, winter in Lancing feels a whole lot shorter.
FAQs
What does upfront pricing mean for heat repair services in Lancing?
Upfront pricing means you will know the full, exact cost of your heat repair before any work begins. Our technician diagnoses the problem, presents a written quote that includes parts, labor, taxes, and any disposal fees, and waits for your approval. There are no hidden charges and no hourly surprisesâjust a single flat rate you authorize in advance.
How quickly can you respond to a no-heat emergency in Lancing?
We provide 24/7 emergency service throughout Lancing and the surrounding areas. Calls received before 5 p.m. are typically handled the same day, and after-hours calls are dispatched within two hours. Our fully stocked service vans allow most repairs to be completed on the first visit, even late at night or on weekends.
Are your technicians certified to work on all brands of furnaces and heat pumps?
Yes. Every service technician is NATE-certified and factory-trained on major brandsâincluding Trane, Carrier, Lennox, Goodman, York, Rheem, Daikin, Mitsubishi, and more. Their training covers gas, electric, and oil furnaces, heat pumps, and dual-fuel systems, ensuring that your equipment is repaired to manufacturer specifications and local safety codes.
What signs indicate that I should call for professional heat repair instead of trying DIY fixes?
Common red flags include repeated cycling on and off, unusual noises (banging, screeching, or rattling), cold spots, rising utility bills, burning odors, or a yellow burner flame on gas units. If your thermostat is set correctly but the house still feels coldâor if you ever smell gasâturn off the system and call a professional immediately. DIY fixes can void warranties and create safety hazards.
Do you offer any warranties or guarantees on your heating repair work?
Absolutely. All repairs come with a 12-month parts warranty and a 90-day labor guarantee. If the exact failure we repaired recurs within the warranty period, we will fix it again at no cost. In addition, we honor manufacturer warranties on any OEM replacement parts we install.
How can I lower my overall heating repair costs in the future?
Preventive maintenance is the most effective way. We recommend a professional tune-up every fall to clean burners, check safety controls, lubricate motors, and verify safe ignition. Regular filter changes, keeping supply and return vents clear, and installing a smart thermostat also reduce wear and tear. Enrolling in our Comfort Club maintenance plan provides two annual tune-ups, priority scheduling, and a 15% discount on all repairs.