Certified Technicians
Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Lancing
When the seasons in Lancing swing from humid summers to frosty winters, precision control makes all the difference. HEP’s certified technicians bring decades of heating and cooling know-how to every visit, pairing meticulous workmanship with today’s most intuitive controls. Our thermostat upgrades put effortless comfort at your fingertips—learning your schedule, trimming energy bills, and syncing seamlessly with smart-home apps so you can tweak the temperature from the couch or the Cumberland Trail.
From selecting the right model to wiring, calibration, and mobile setup, we handle each step with the respect your home deserves. You’ll get up-front pricing, tidy workmanship, and a satisfaction guarantee strong enough to match the rugged beauty of the Plateau. Ready to elevate your HVAC experience? Schedule a visit today and feel the HEP difference the very first time your new system clicks on.
FAQs
What advantages will I see by upgrading my thermostat in Lancing?
A modern programmable or smart thermostat gives you precise temperature control, daily or weekly scheduling, and remote access from your phone. In Lancing’s coastal climate, where temperatures can swing from cool, damp mornings to mild afternoons, these features prevent your boiler or air-conditioning from running when it is not needed. Our customers typically report 10–20 % lower energy bills, more even room temperatures, and a reduced carbon footprint that complies with current West Sussex sustainability targets.
How can I tell if my existing heating and air-conditioning equipment is compatible with a smart thermostat?
During a free pre-installation survey, our certified technician checks the control voltage (24 V or mains), the number of heating/cooling stages, and whether you have additional components such as heat pumps or under-floor heating. Most modern combi or system boilers, split A/C units, and air-source heat pumps in Lancing homes support at least one of the smart thermostat protocols we carry (OpenTherm, TPI, on/off relay). If your system is older, we can usually add an inexpensive interface module to ensure compatibility without replacing the whole HVAC unit.
Will a new thermostat really save me money, and how quickly will it pay for itself?
Yes. Ofgem figures show that heating accounts for roughly 55 % of the average UK household’s energy spend. By automatically lowering the set-point while you are asleep or away, a programmable thermostat can cut annual gas or electricity consumption by 150–300 kWh. At current SEEBoard tariffs, that equates to £45–£90 per year, meaning a mid-range upgrade (£150–£200 installed) pays back in 2–3 heating seasons. Adding features like geofencing and weather compensation can shorten the payback period further.
What happens during a thermostat upgrade appointment with your certified technicians?
1. Arrival & safety check – We isolate the power to your boiler or air handler and verify gas safety if relevant. 2. Removal – The old thermostat and backplate are carefully detached, ensuring no plaster damage. 3. Wiring & compatibility – We test each conductor, label them, and fit a new backplate or control module. 4. Installation – The new thermostat is mounted level, secured, and connected; firmware is updated if it’s a smart model. 5. Configuration – We programme time schedules, optimum start/stop, and connect it to your Wi-Fi network if desired. 6. Demonstration – We show you how to adjust temperatures, read energy reports, and use the companion app. 7. Cleanup & documentation – All packaging is removed and you receive a digital commissioning certificate that satisfies manufacturer warranty and local building regulations (Part L).
How long will the installation take and will my heating or cooling be offline?
A straightforward replacement of a battery-powered room thermostat usually takes 45–60 minutes. Swapping to a mains-powered smart thermostat with a new backplate or adding a heat-only boiler interface takes about 90 minutes. Your heating or cooling system will be switched off only during the final wiring stage, typically 10–15 minutes, so disruption is minimal even on cold Lancing winter days.
Do you provide ongoing support, maintenance, and warranty for the new thermostat?
Absolutely. Every thermostat we install comes with a manufacturer warranty ranging from 2 to 5 years. Our labour is guaranteed for 12 months, and if you take out our annual HVAC service plan, we extend call-out cover to the full length of the manufacturer warranty. We also offer remote diagnostics for smart models—if you consent, we can log in securely to adjust settings or identify issues without an on-site visit. Software updates are free for the life of the product.