- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Lenoir City
Tennessee’s beautiful summers can also mean sticky, heavy air that strains your HVAC equipment and invites mold, dust mites, and musty odors. HEP’s NATE-certified technicians know how to tame that humidity with precision dehumidifier installation, integrating the unit seamlessly with your existing heating and air conditioning system for balanced comfort in every room of your Lenoir City home.
From the first moisture reading to the final walkthrough, we handle everything—sizing, wiring, condensate routing, and a thorough performance check—so you can breathe easier and protect your investment. Schedule your dehumidifier installation today and enjoy year-round comfort backed by HEP’s workmanship guarantee and friendly local service.
FAQs
Why should I consider a whole-home dehumidifier in Lenoir City’s climate?
East Tennessee’s warm summers come with average relative humidity readings that often exceed 70 percent. Excess moisture makes your home feel muggy, forces your air conditioner to work harder, encourages mold and dust-mite growth, and can damage wood floors or furniture. A professionally installed whole-home dehumidifier removes this excess moisture as air circulates through your HVAC system, improving comfort, protecting your belongings, and lowering cooling costs by 10–15 percent.
What does it mean that your technicians are NATE-certified, and why does it matter for dehumidifier installation?
NATE (North American Technician Excellence) certification is the HVAC industry’s most respected third-party credential. To earn it, technicians must pass rigorous, proctored exams covering system design, installation, and service. Choosing a NATE-certified professional ensures your dehumidifier is sized, wired, and ducted correctly; refrigerant levels and airflow are set to manufacturer specs; and your warranty remains valid. In short, you receive safe, code-compliant workmanship from technicians who have proven their knowledge and skill.
Can a whole-home dehumidifier be integrated with my existing heating and air conditioning equipment?
Yes. Most modern dehumidifiers are designed to tie directly into your current ductwork, drawing humid air from return ducts, removing moisture, and sending dried air back into the supply plenum. Our team performs a quick inspection to verify space, electrical capacity, and condensate drainage. In many Lenoir City homes, the unit fits beside the air handler or furnace, so no major remodeling is required.
How do I know what size or capacity dehumidifier my home needs?
Proper sizing is based on square footage, typical occupancy, infiltration levels, and local climate data. During your free in-home assessment, our NATE-certified technician measures living space, checks insulation and duct leakage, and uses ACCA Manual J moisture-load calculations. For most 1,800–2,400 sq-ft homes in Lenoir City, a 70- to 95-pint-per-day unit is sufficient, but tight or multi-story homes may require different capacities.
How much maintenance does a whole-home dehumidifier require after installation?
Upkeep is minimal: replace or clean the onboard air filter every 3–6 months, verify the condensate line is clear, and schedule an annual HVAC tune-up where we inspect coils, blower amps, and humidity controls. Many models include a built-in humidity sensor and diagnostics, allowing us to catch issues before they affect performance.
What does the installation process involve and how long will it take?
Most whole-home dehumidifier installations are completed in a single visit lasting 3–5 hours. We turn off power to your HVAC system, cut a precise opening in the return or supply plenum, mount the unit, connect insulated flex duct, add a dedicated 120-V or 240-V electrical circuit if needed, run a condensate drain to your floor drain or condensate pump, and calibrate the humidistat to your target RH level (typically 45–50 percent). Before we leave, we test system airflow and moisture removal, show you how to adjust settings, and register your manufacturer warranty.