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- High-efficiency Equipment

High-efficiency Equipment
High-efficiency Equipment | HVAC Unit Replacement | Heating and Air Conditioning | Lenoir City
When your old system starts driving up utility bills and leaving rooms unevenly heated or cooled, itâs time to call HEP Heating & Air Conditioning. Our certified technicians specialize in HVAC unit replacement, swapping out outdated equipment with todayâs high-efficiency furnaces, heat pumps, and air conditioners that are sized precisely for Lenoir City homes. Youâll feel the difference right awayâquieter operation, steadier comfort, and energy savings that show up on your very next bill.
From free in-home estimates to meticulous installation and post-service follow-ups, we make upgrading easy. Every replacement comes backed by industry-leading warranties and the honest, neighborly service East Tennesseans have trusted for years. Ready to lower costs, boost comfort, and breathe cleaner air? HEP is just around the corner and only a phone call away.
FAQs
What are the main benefits of replacing my old HVAC system with a new high-efficiency unit in Lenoir City?
A modern high-efficiency heat pump or gas furnace/air-conditioner combo can cut your heating and cooling energy use by 20-40 %. Youâll notice lower utility bills, more even indoor temperatures, quieter operation, improved humidity control during Tennesseeâs humid summers, and better indoor air quality thanks to upgraded filtration options. High-efficiency units also qualify for manufacturer, TVA, and federal tax incentives, helping offset the upfront cost.
How do I know itâs time to replace rather than repair my current HVAC equipment?
Common indicators include (1) the system is 10-15 years old, (2) frequent or expensive repairsâespecially compressor or heat-exchanger failure, (3) energy bills that keep rising despite tune-ups, (4) hot/cold spots or excess humidity, and (5) outdated refrigerant such as R-22, which is no longer produced. If repair costs exceed ~30 % of a replacement price or the unit is nearing end-of-life, replacement is financially smarter.
What efficiency ratings should I look for in East Tennesseeâs climate?
In Lenoir Cityâs mixed-humid climate zone, we recommend: Heat pumps with a minimum 16 SEER2 cooling rating and 8.1 HSPF2 heating rating; air conditioners at least 15.2 SEER2; and gas furnaces with 95 %+ AFUE. Variable-speed or two-stage compressors/blowers give the best comfort and efficiency because they adjust output to match our moderate spring/fall temperatures.
Are there rebates or tax credits available for high-efficiency HVAC replacements in Lenoir City?
Yes. Through 2032 the federal Inflation Reduction Act offers up to a $2,000 tax credit for qualifying heat pumps and $600 for high-efficiency furnaces or air conditioners. TVAâs EnergyRight program often provides $150-$400 per ton rebates for heat pumps installed by a Quality Contractor Network member. Loudon County utilities may add bill credits for efficient upgrades. We handle all paperwork to ensure you receive every incentive.
What is included in your HVAC replacement process?
1) Free in-home load calculation to size equipment using Manual J standards. 2) Detailed proposal with efficiency options, rebates, and financing plans. 3) Permit acquisition with Lenoir City Codes Department. 4) Removal and eco-friendly disposal of old equipment and refrigerant. 5) Installation of new indoor and outdoor units, line-set flush or replacement, electrical upgrades, and smart thermostat setup. 6) Commissioning tests (static pressure, refrigerant charge, airflow) and homeowner orientation. 7) Registration of warranties and first-year maintenance visit.
How long does an HVAC replacement typically take and will I be without heating or cooling?
Most standard change-outs are completed in one day, though larger duct modifications can extend to two days. Youâll only be without heating or cooling while the old unit is disconnected and the new one is setâgenerally 4-6 hours. We schedule work to minimize disruption, keep work areas clean, and test the system thoroughly before leaving so comfort is restored the same day.