Unit Replacement

HEP Heat and AirUnit Replacement

Unit Replacement | HVAC Unit Replacement | Heating and Air Conditioning | Lenoir City

Nothing disrupts life in Lenoir City quite like an unreliable heating and cooling system. HEP’s licensed technicians make the stress disappear with fast, precise HVAC unit replacement, giving your home a breath of fresh—and perfectly conditioned—air no matter what East Tennessee’s weather decides to do. We assess your current setup, size your new equipment for peak efficiency, and install advanced systems that can cut monthly utility costs while keeping every room uniformly comfortable.

From the first phone call to the final thermostat test, you’ll feel the HEP difference. We arrive on time, protect your property, handle permitting, and back our craftsmanship with solid warranties and 24/7 support. Ready to swap out that aging furnace or AC for a reliable, energy-smart upgrade? Schedule your free estimate today and see why Lenoir City homeowners trust HEP for HVAC unit replacement done right the first time.

FAQs

How do I know when it’s time to replace my HVAC unit instead of repairing it?

Several warning signs indicate replacement is the smarter investment: (1) Age—most systems in East Tennessee last 10–15 years; (2) Frequent or expensive breakdowns—if repair costs approach 40–50 % of the price of a new unit, replacement is usually more cost-effective; (3) Rising utility bills—older equipment can be 30 % less efficient than today’s high-SEER models; (4) Uneven temperatures, excessive noise, or poor indoor air quality. Our technicians can perform a load calculation and cost-of-ownership comparison so you can make an informed decision.

What types of HVAC systems work best for homes in Lenoir City’s climate?

Because Lenoir City experiences humid summers and cool, occasionally freezing winters, most homeowners choose either (1) a high-efficiency heat-pump system paired with auxiliary electric or gas heat, or (2) a dual-fuel (hybrid) system that uses a heat pump for most of the year and a gas furnace during very cold snaps. Variable-speed compressors and smart thermostats are popular upgrades because they handle Tennessee’s humidity while keeping energy use low.

How long does a unit replacement take, and will I be without heating or cooling?

A straightforward change-out of an existing split system usually takes one full working day. More complex jobs—duct modifications, zoning, or electrical upgrades—can extend the project to two days. We remove the old equipment, set the new outdoor condenser/heat pump, install the indoor air handler or furnace, reconnect refrigerant lines, and pressure-test/evacuate the system before charging it with refrigerant. You’ll typically be without heating or cooling only during the core installation window (4–8 hours). We schedule work so you’re never left overnight without comfort if weather conditions are extreme.

Are there energy-efficiency rebates or tax incentives available for new HVAC systems in Lenoir City?

Yes. TVA’s EnergyRight program often provides rebates for qualifying high-efficiency heat pumps and duct-sealing services. In addition, the federal Inflation Reduction Act (2023) offers a 30 % tax credit—up to $2,000—for ENERGY STAR-certified heat pumps meeting CEE Tier II standards. Local utility companies such as Lenoir City Utilities Board (LCUB) periodically run bill-credit incentives for smart thermostat installations. Our office monitors all current programs and handles the paperwork to ensure you receive every dollar of available savings.

How is the correct size (tonnage) for my new HVAC unit determined?

Proper sizing is critical; an oversized unit will short-cycle and waste energy, while an undersized unit will struggle on hot or cold days. We perform a Manual J load calculation that factors in square footage, insulation levels, window orientation, air-leakage rates, and occupancy patterns. Lenoir City’s summer design temperature (around 92 °F) and winter design temperature (about 21 °F) are both considered. Once we know the sensible and latent loads, we match them to equipment with the appropriate capacity, airflow, and dehumidification ability.

What will a new HVAC system cost, and do you offer financing or maintenance plans?

Installed prices in Lenoir City generally range from $6,500 for a standard 14.3 SEER2 heat pump to $14,000+ for a variable-speed dual-fuel system with IAQ upgrades. We provide fixed, written estimates with line-item details so you can compare options. Financing is available through TVA EnergyRight Preferred Loans and several zero-interest promotional plans (subject to credit approval). Every installation includes a 10-year parts warranty and one year of labor coverage. Our Comfort Club maintenance membership offers bi-annual tune-ups, priority service, and a 15 % repair discount to protect your investment for the long haul.

HEP Heat and Air
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(423) 228-7742