Indoor Air-quality Solutions

HEP Heat and AirIndoor Air-quality Solutions

Indoor Air-quality Solutions | Ventilation and Air Quality | Heating and Air Conditioning | Lenoir City

Breathe easy in Lenoir City with HEP’s indoor air-quality experts on your side. From smart thermostats that keep fresh air circulating to high-efficiency filtration, we tailor every system to boost your home’s ventilation and air quality—reducing pollen, pet dander, mold spores, and that sticky Tennessee humidity in a single, seamless upgrade. Our NATE-certified technicians inspect, clean, and optimize your ductwork while installing whisper-quiet fans, UV lights, and whole-home dehumidifiers that work in harmony with your existing HVAC equipment.

Whether you’re renovating an older house near the lake or moving into new construction downtown, HEP delivers fast service, transparent pricing, and the peace of mind that comes from a healthier indoor environment. Call today and discover why your neighbors say, “When you call HEP, Happy You’ll Be!

FAQs

What are the most common indoor air-quality issues homeowners face in Lenoir City?

Because Lenoir City experiences humid summers, mild winters, and heavy pollen seasons, the most common IAQ problems are excess humidity, mold growth in ductwork, high pollen and dust levels, and lingering household odors. These factors can aggravate allergies, create musty smells, and even promote structural damage if moisture levels remain high.

How can a whole-home air purifier improve my HVAC system’s performance?

A whole-home air purifier is installed in the supply plenum of your central heating and cooling system. As conditioned air passes through, the purifier captures or neutralizes particles such as dust, pollen, bacteria, and VOCs. Cleaner air keeps the indoor coil and blower motor free of debris, allowing your HVAC equipment to operate more efficiently, maintain proper airflow, and extend its service life while reducing energy consumption.

Do I need both a dehumidifier and a humidifier in East Tennessee’s climate?

Most Lenoir City homes benefit primarily from a whole-house dehumidifier, especially from April through September when outdoor humidity frequently tops 70 %. However, in winter months indoor relative humidity can drop below 30 %, leading to dry skin and static electricity. A dual-function humidity control system (or pairing a dehumidifier with a bypass or steam humidifier) allows you to maintain the ideal 40–50 % RH year-round.

How often should I replace or upgrade my HVAC air filter?

Standard 1-inch pleated filters should be replaced every 30–60 days, but households with pets, smokers, or allergy sufferers may need changes every 20–30 days. If you install a high-efficiency 4-inch media filter or electronic air cleaner, replacement cycles can extend to 6–12 months. Our technicians can test your airflow to ensure any upgraded filter does not restrict your system’s static pressure.

Can UV lights really kill mold and viruses inside my HVAC system?

Yes. Germicidal UV-C lamps installed near the evaporator coil emit short-wave ultraviolet radiation that disrupts the DNA of microorganisms such as mold spores, bacteria, and certain viruses, rendering them harmless. While UV lights do not physically remove particles, they prevent biological growth on damp coil surfaces and reduce airborne pathogens circulated through your ductwork.

What IAQ services do you offer, and how much do they cost?

We provide on-site air-quality assessments, duct cleaning, high-MERV filter upgrades, whole-home air purifiers, UV-C lamp installations, ERV/HRV ventilation systems, and humidity control equipment. Basic duct inspections start at $79, while full IAQ assessments with particulate counts and humidity mapping begin at $149. Equipment installations range from $450 for UV lights to $2,500–$4,500 for a complete ventilation or dehumidification system. We always present multiple options and financing plans so you can choose the solution that best fits your budget and comfort goals.

HEP Heat and Air
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(423) 228-7742