- HEP Heat and Air
- Flawless Installation

Flawless Installation
Flawless Installation | Heating and Air Conditioning | Lenoir City
When the seasons swing from steamy Tennessee summers to brisk winter mornings, Lenoir City homeowners count on HEP for flawless installation that keeps every room perfectly comfortable. Our veteran technicians arrive on time, treat your home with respect, and calibrate every component to peak efficiency—so you can relax knowing your new heating and air conditioning system is built to perform reliably for years to come.
From the first consultation to the final walkthrough, we handle all permits, ductwork, and smart-thermostat integrations while answering your questions in plain English. Backed by rock-solid warranties and a 100% satisfaction promise, HEP turns what could be a stressful upgrade into a seamless experience that saves energy, lowers utility bills, and lets you breathe easier in every season.
FAQs
What types of heating and air-conditioning systems do you install in Lenoir City?
We install the full spectrum of residential and light-commercial HVAC equipment, including high-efficiency gas furnaces, air conditioners, dual-fuel systems, heat pumps, ductless mini-splits, packaged rooftop units, and indoor air-quality add-ons such as whole-house dehumidifiers and media filters. All systems we recommend carry ENERGY STAR or AHRI certification so you can be confident you are getting equipment that meets or exceeds Tennessee’s energy-efficiency standards.
How long will my HVAC installation take?
A straightforward furnace or air-conditioner replacement with existing ductwork generally takes 4–8 hours and can be completed in a single day. If new ductwork, zoning, or a complete system change-out (e.g., switching from all-electric to dual fuel) is required, the job may extend to two or three days. We schedule an on-site evaluation beforehand so you know exactly how much time to set aside, and we coordinate inspections with Lenoir City building officials to keep the project on track.
Do I need a permit for HVAC replacement in Lenoir City, and who handles it?
Yes. Lenoir City requires a mechanical permit for any new HVAC installation or equipment replacement. We obtain the permit on your behalf, include the fee in your written estimate, and schedule the post-installation inspection. Our NATE-certified technicians stay on site during the inspection to address any questions, so you never have to navigate the permitting process yourself.
How do you determine the right size system for my home?
Proper sizing is critical for comfort and efficiency. We perform a Manual J load calculation that factors in square footage, insulation R-values, window type and orientation, number of occupants, and local climate data for Lenoir City. This calculation tells us the exact BTU output (for heating) and tonnage (for cooling) your home requires, eliminating the common problem of oversizing that leads to short-cycling, humidity issues, and higher utility bills.
What warranties and guarantees come with a flawless installation?
Most equipment we install carries a 10-year manufacturer parts warranty when registered within 60 days. In addition, we provide a two-year labor warranty, a 12-month "100% Comfort" guarantee (we’ll make any needed adjustments at no cost), and our No-Lemon Pledge that promises free equipment replacement if a major component fails twice in the first five years. You’ll receive all warranty documents, maintenance schedule, and our 24/7 emergency service hotline before we leave your driveway.
Are there rebates, tax credits, or financing options available?
Absolutely. TVA EnergyRight heat-pump rebates (currently up to $150 per ton), federal 25C tax credits covering 30 percent of costs up to $2,000 on qualifying heat pumps and furnaces, and seasonal manufacturer rebates are all available in Lenoir City. We file the paperwork for you and apply rebates as instant discounts whenever possible. For remaining balances, we offer low-interest and 0%-APR financing plans ranging from 12 to 60 months through Synchrony and TVA EnergyRight’s preferred lenders, so you can enjoy year-round comfort without stressing your budget.