- HEP Heat and Air
- Comfort Solutions

Comfort Solutions
Comfort Solutions | Heating and Air Conditioning | Lookout Mountain
Perched high above the valley floor, HEP’s Comfort Solutions keeps Lookout Mountain homes cozy in winter’s hush and refreshingly cool when summer mists burn away. Our seasoned technicians live and work right here on the mountain, bringing swift response times, neighborly service, and the latest energy-saving technology to every furnace tune-up, AC repair, or full-system install. From historic cottages to contemporary cabins with sweeping views, we design custom heating and air conditioning strategies that respect both your budget and the mountain’s unique climate challenges.
When you invite HEP into your home, you get transparent pricing, meticulous craftsmanship, and a satisfaction guarantee as solid as the sandstone beneath your feet. Whether you’re bracing for a sudden cold snap or aiming to cut cooling costs before the next heatwave rolls in, our team is ready 24/7 to deliver the comfort you expect—and the peace of mind you deserve. Breathe easy knowing the trusted local choice for heating and air conditioning is just a quick call away.
FAQs
What HVAC services do Comfort Solutions provide in Lookout Mountain?
We offer complete residential and light-commercial heating, ventilation, and air-conditioning services, including new system design and installation, replacement of outdated units, seasonal tune-ups, 24/7 repairs, indoor-air-quality upgrades, and ductwork inspection and sealing. Because Lookout Mountain’s climate swings from humid summers to chilly winters, we’re equipped to handle heat pumps, air conditioners, furnaces, dual-fuel systems, mini-splits, and high-efficiency geothermal units.
How fast can you respond to an HVAC emergency?
Our technicians live and work on and around Lookout Mountain, so we can normally arrive within 2–4 hours of your call, day or night. A live dispatcher answers the phone 24/7, and fully stocked service vehicles allow most critical repairs—such as capacitor failures, blower motor replacements, or frozen coils—to be finished on the first visit.
Which brands and types of equipment do you service or install?
We are authorized dealers for Trane and Mitsubishi Electric, but our NATE-certified team can diagnose, repair, and maintain any major brand, including Carrier, Lennox, Rheem, Goodman, and Daikin. Whether your system is a traditional split A/C, gas furnace, variable-speed heat pump, ductless mini-split, or smart thermostat, we have access to OEM parts and up-to-date factory training.
Do you offer preventative maintenance plans and what is included?
Yes. Our Comfort Club plans include two precision tune-ups per year—one before cooling season and one before heating season—plus priority scheduling, waived overtime fees, and 10–15% discounts on repairs. Each visit covers coil cleaning, refrigerant level checks, burner inspection, electrical tightening, airflow measurement, thermostat calibration, and a written efficiency report tailored to Lookout Mountain’s elevation and weather patterns.
What steps can I take to improve energy efficiency and lower utility bills?
Start with a professional load calculation to confirm your equipment is correctly sized for the unique temperature swings on the mountain. Upgrade to a high-SEER heat pump or a variable-speed furnace, seal and insulate ductwork, and install a programmable or Wi-Fi thermostat. We can also add whole-house dehumidifiers and energy-recovery ventilators to reduce run time while maintaining comfort. Many customers see 15–30% savings after these improvements.
Are there financing or rebate options for new installations?
Absolutely. We partner with local credit unions and national lenders to offer zero-down, low-interest financing terms up to 72 months. TVA EnergyRight and Georgia Power (for customers on the south side of the mountain) frequently provide rebates for qualifying high-efficiency heat pumps and smart thermostats. Our office handles all paperwork and will present a clear cost-savings comparison before you commit.