Emergency Repair
Emergency Repair | Heat Repair | Heating and Air Conditioning | Loudon
When a frigid Loudon night turns your furnace silent, HEP’s emergency team races out with fully stocked trucks and decades of know-how. We pinpoint the problem fast, explain your options in plain English, and deliver heat repair that restores warmth before the chill can settle in. No overtime surprises, no pushy upsells—just 24/7 expertise backed by a 100% satisfaction promise.
From classic gas furnaces to modern heat pumps, our certified technicians service every make and model, keeping your home safe, efficient, and cozy. Call, click, or shout from the porch light—however you reach us, HEP is ready for rapid heat repair anywhere in Loudon, so you can breathe easy and feel the comfort roll back in.
FAQs
How quickly can you respond to an emergency heating call in Loudon?
Our dispatch center in Loudon is staffed around the clock, allowing us to have a certified technician en route within 60 minutes for most emergencies. Because our trucks are fully stocked with common replacement parts, we can usually diagnose and begin repairs as soon as we arrive.
What situations qualify as an emergency heat repair?
Any scenario where your heating system has completely stopped working, is producing burning or electrical odors, is tripping breakers, or is leaking gas or carbon monoxide should be treated as an emergency. A lack of heat when outside temperatures are near or below freezing also qualifies because of the risk to your family’s health and the potential for frozen pipes.
Do you service all types and brands of heating equipment?
Yes. Our technicians are trained and certified to repair furnaces (gas, electric, and oil), heat pumps, ductless mini-splits, and geothermal systems from all major manufacturers—including Carrier, Trane, Lennox, Goodman, Rheem, York, and others. We carry universal parts and have rapid local supplier access for brand-specific components.
Will you be able to fix my heater during the same visit?
In roughly 85 % of emergency calls, we complete the repair on the first visit because our vans are stocked with high-failure-rate parts such as igniters, flame sensors, blower motors, capacitors, contactors, and thermostats. If a specialty part is required, we’ll place an expedited order and set up temporary heating solutions until the part arrives, usually within 24–48 hours.
How much does emergency heat repair cost?
We charge a flat diagnostic fee that covers travel and a thorough system inspection. After diagnosis, you receive a written, itemized quote before any work starts. Emergency repair pricing depends on the part and labor involved, but most fixes range from $150–$650. We waive the diagnostic fee when you approve the repair and offer financing for larger jobs.
What can I do to prevent future heating emergencies?
Regular maintenance is the best prevention. We recommend a professional tune-up every fall to clean burners, inspect safety switches, test airflow, and verify combustion levels. Changing filters monthly, keeping supply and return vents clear, and installing a programmable thermostat also reduce strain on the system. Enrolling in our Comfort Club Maintenance Plan provides two annual visits, priority scheduling, and repair discounts, dramatically lowering the risk of unexpected breakdowns.