Heat Pumps

HEP Heat and AirHeat Pumps

Heat Pumps | Heat Repair | Heating and Air Conditioning | Loudon

When a chilly Loudon evening sneaks up on you and your heat pump starts blowing cold air, you don’t have time to search through endless options—you need swift, reliable heat repair from a team that knows the community as well as they know HVAC systems. HEP’s certified technicians arrive in fully stocked vans, diagnose issues on the spot, and explain every fix in plain English, so you’re never left shivering—or guessing—about what comes next.

From precision thermostat calibrations to complete compressor replacements, we treat every home like it’s our own, protecting floors, wearing booties, and double-checking each connection before we leave. Best of all, the same experts who revive your heating efficiency today can keep you cool when summer humidity descends on Loudon, thanks to our full-service heat pump and air-conditioning maintenance plans.

Stay comfortable year-round, lower your energy bills, and gain the peace of mind that comes with HEP’s 100% Satisfaction Guarantee—schedule your appointment now and feel the difference by tonight.

FAQs

How do I know if my heat pump needs repair in Loudon?

Watch for warning signs such as uneven temperatures between rooms, unusually high electric bills, short-cycling (frequent on/off cycling), frost buildup on the outdoor unit after it has gone through a defrost cycle, or new noises like grinding or buzzing. If your thermostat is set correctly and the air coming from the vents is cool when it should be warm—or vice versa—call us. Our Loudon technicians can quickly test refrigerant pressures, airflow, electrical components, and thermostat calibration to pinpoint the fault before major damage occurs.

What common heat pump problems do you repair?

Our team handles every type of residential and light-commercial heat pump issue, including refrigerant leaks and recharging, failed reversing valves that keep a system stuck in heating or cooling mode, worn fan motors and compressor capacitors, sensor or thermostat failures, clogged condensate drains, dirty coils, and electrical shorts. We also repair auxiliary heat strips, defrost control boards, and ductless mini-split indoor/blower malfunctions. All repairs comply with local Loudon codes and manufacturer specifications to maintain warranty coverage.

How much does heat pump repair typically cost in Loudon?

Prices vary with the part, labor time, and brand of equipment, but most heat-pump repairs in Loudon fall between $165 and $650. Minor fixes such as replacing a capacitor, contactor, or relay are usually on the lower end, while repairing a leaking refrigerant line, reversing valve, or compressor can reach the higher end. We provide a flat-rate quote after diagnosis, so you know the full cost before any work begins, and we waive the diagnostic fee when you authorize the repair.

How quickly can you respond to emergency heat pump breakdowns?

During peak heating and cooling seasons we keep on-call crews available 24/7 for Loudon residents. For emergencies reported before 5:00 p.m., we typically arrive the same day, often within 2–4 hours. Night and weekend calls receive priority dispatch and a live dispatcher can give you a real-time arrival window. Our service vehicles carry most universal replacement parts so we can complete 90 % of repairs in one visit.

Do you service all brands and types of heat pumps, including ductless mini-splits?

Yes. Our EPA-certified and manufacturer-trained technicians regularly repair Trane, Carrier, Lennox, Rheem, Goodman, York, Bryant, Mitsubishi, Daikin, and other leading brands. We handle conventional air-source split systems, geothermal units, dual-fuel hybrids, and ductless mini-splits. Because we stock OEM and high-quality aftermarket parts locally in Loudon, we can service both older models and the latest inverter-driven units without long waits for components.

How can regular maintenance prevent future heat pump repairs?

A professional tune-up each spring and fall keeps your heat pump running efficiently and minimizes unexpected breakdowns. Our Loudon maintenance checklist includes cleaning indoor and outdoor coils, tightening electrical connections, checking refrigerant charge, lubricating fan motors, flushing the condensate line, testing safety controls, and verifying thermostat accuracy. Keeping coils clean and charge levels correct reduces compressor stress, while electrical tightening prevents overheating that can destroy capacitors or contactors. Customers enrolled in our Comfort Club maintenance plan receive priority repair scheduling and a 15 % parts discount if a problem does occur.

HEP Heat and Air
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(423) 228-7742