- HEP Heat and Air
- Seasoned Technicians

Seasoned Technicians
Seasoned Technicians | Heat Repair | Heating and Air Conditioning | Loudon
When Loudon nights turn unexpectedly chilly, you can count on HEP’s seasoned technicians to bring the warmth back fast. Our local experts combine years of hands-on experience with state-of-the-art diagnostic tools, pinpointing issues quickly and delivering reliable heat repair that keeps your family comfortable and safe. From worn-out igniters to thermostat troubles, we tackle every heating hiccup with the friendly professionalism Tennessee homeowners have trusted for decades.
Choose HEP and enjoy same-day appointments, upfront pricing, and workmanship backed by a 100% satisfaction guarantee. We arrive when promised, respect your home as if it were our own, and won’t leave until your system runs smoothly—so you can relax, knowing the most dependable heat repair team in Loudon is only a phone call away.
FAQs
What are the most common warning signs that I need professional heat repair in Loudon?
Watch for weak or no airflow from vents, uneven heating between rooms, unusual noises (grinding, banging, squealing), a sudden spike in utility bills, frequent system cycling, or the unit failing to reach the thermostat set-point. If you notice any of these issues, switching off the system and calling our seasoned technicians prevents further damage and restores comfort faster.
How fast can your technicians reach my Loudon home or business during a heating emergency?
We provide 24/7 emergency service throughout Loudon and surrounding communities. Because our technicians are strategically dispatched from within the county, average arrival time ranges from 60–90 minutes. Our trucks are fully stocked, allowing most heating problems to be diagnosed and repaired on the first visit.
Which heating equipment brands and models do you service?
Our NATE-certified team services all major brands, including Carrier, Trane, Lennox, Rheem, Goodman, York, Bryant, American Standard, and Daikin. We handle gas furnaces, heat pumps, ductless mini-splits, electric air handlers, and hybrid dual-fuel systems. If your system is an older or less common model, we can usually source OEM or high-quality aftermarket parts within 24 hours.
Should I repair or replace my aging furnace?
We compare the cost of the required repair to the age and efficiency of your furnace. If repairs exceed 50% of the cost of a new, high-efficiency unit—and the furnace is 12 years or older—we typically recommend replacement. New ENERGY STAR® furnaces can cut heating bills by up to 20%, and local utility rebates or federal tax credits may offset the upfront cost. We’ll give you an honest, itemized estimate so you can make an informed choice.
Do you offer maintenance plans to prevent future heating breakdowns?
Yes. Our ComfortGuard Maintenance Plans include biannual inspections (fall heating tune-up and spring cooling tune-up), priority scheduling, a 15% discount on repairs, and no overtime fees. Routine maintenance keeps warranties valid, improves system efficiency, and can extend equipment life by several years.
Are there energy-efficient upgrades or rebates available for Loudon residents?
Loudon Utilities and TVA often provide rebates for heat pump upgrades, smart thermostats, and duct sealing. Federal tax credits up to 30% (under the Inflation Reduction Act) are available for qualifying high-efficiency heat pumps and furnaces. Our staff will calculate potential savings, file the paperwork, and guide you through any inspection requirements to maximize your incentives.