- HEP Heat and Air
- High-efficiency Heat Pumps

High-efficiency Heat Pumps
High-efficiency Heat Pumps | Air Conditioning | Heating and Air Conditioning | Louisville
When Louisville’s sticky summers roll in, HEP’s high-efficiency heat pumps deliver cool, even comfort while slashing energy bills. Our inverter-driven systems automatically adjust output to match your home’s exact needs, so you enjoy whisper-quiet operation, constant humidity control, and up to 40% savings compared with traditional units. Backed by local technicians who understand Kentucky’s unique climate, we make sure every installation is sized, sealed, and fine-tuned for maximum performance.
Whether you’re upgrading an aging system or building from the ground up, our experts guide you through rebates, financing, and maintenance plans that keep your investment running flawlessly year-round. Discover how advanced heat-pump technology can reinvent air conditioning for your Louisville home—providing reliable cooling today and efficient heating when winter returns.
FAQs
How does a high-efficiency heat pump deliver both heating and air conditioning?
A heat pump works like an air conditioner in summer, absorbing heat from inside your home and releasing it outdoors through a refrigerant cycle. In winter, an internal reversing valve changes the refrigerant’s flow, allowing the system to pull heat from the outdoor air—even when it’s cold—and pump that heat indoors. Because the unit simply moves heat rather than creating it by burning fuel, it can achieve efficiencies of 250–400 %, far higher than a gas furnace or electric resistance heat.
Are heat pumps effective in Louisville’s climate, which has hot summers and occasionally freezing winters?
Yes. Modern high-efficiency and “cold-climate” heat pumps are engineered to deliver reliable heating down to temperatures near 0 °F. Louisville typically experiences winter lows in the 20–30 °F range, so a properly sized heat pump will meet most or all of your heating demand. For added peace of mind, many homeowners pair a heat pump with an existing gas furnace in a dual-fuel setup, letting the furnace take over only during extreme cold snaps.
How much can I save on energy bills by switching to a high-efficiency heat pump?
Savings vary with home size, insulation, and current equipment, but Louisville customers who replace an older 10 SEER air conditioner and 80 % AFUE furnace with a modern 18–20 SEER2 / 9–10 HSPF2 heat pump typically reduce total heating-and-cooling costs by 30 – 50 %. Because the unit provides both services, you eliminate the need for two separate systems and gain year-round efficiency.
What rebates or tax incentives are available for heat pump installations in Louisville?
Under the 2022 Inflation Reduction Act, federal tax credits of up to 30 % (maximum $2,000) are available for qualifying ENERGY STAR® heat pumps installed in 2023–2032. Louisville Gas & Electric and Kentucky Utilities often offer $400–$700 rebates for high-efficiency heat pumps that meet specific SEER2/HSPF2 thresholds. Additional state or local incentives may apply for income-qualified households. Our team will handle the paperwork and make sure you receive every available credit or rebate.
What routine maintenance does a heat pump require, and how long will it last?
Maintenance is similar to that of a central air conditioner: replace or clean air filters every 1–3 months, keep outdoor coils clear of leaves and debris, and schedule a professional tune-up each spring and fall. During service visits we check refrigerant charge, test electrical components, and verify defrost operation. With regular care, most high-efficiency heat pumps provide 12–15 years of dependable service.
What is involved in the installation process for a new high-efficiency heat pump?
1) We start with a free in-home consultation to perform Manual J load calculations and inspect your ductwork. 2) You receive equipment options, upfront pricing, and financing choices. 3) Once you approve, we secure any required city permits and order the equipment. 4) On installation day (typically 1 – 2 days for most homes), our certified technicians remove old units, set the new outdoor/indoor sections, connect refrigerant and electrical lines, pressure-test, evacuate, and charge the system. 5) We verify operation in both heating and cooling modes, explain thermostat controls, and register the manufacturer’s warranty. Afterward, you can enroll in our Comfort Club for ongoing maintenance and priority service.