Same-day Service
Same-day Service | Heat Repair | Heating and Air Conditioning | Louisville
When the Louisville chill hits and your system sputters, you don’t have time to wait. HEP’s same-day heating and air conditioning team arrives fast, stocked with parts and know-how to deliver reliable heat repair that gets your home warm again before sunset. Our certified technicians diagnose on the spot, explain every option in plain English, and back their work with transparent, upfront pricing—no surprises, just comfort.
Day or night, weekends or holidays, one call connects you to courteous professionals who treat your home with respect, wear shoe covers, and leave the workspace spotless. From igniter replacements to full-system tune-ups, we’re Louisville’s first choice for swift heat repair, backed by industry-leading warranties and our 100% satisfaction promise. Reach out today and feel the HEP difference within hours, not days.
FAQs
What does your “same-day heat repair” service include in the Louisville area?
Same-day service means we diagnose and, in most cases, fully repair your furnace, heat pump, or ductless mini-split on the very day you call—7 days a week, including evenings and weekends. We arrive with a stocked service vehicle that carries the most common replacement parts (igniters, flame sensors, blower motors, capacitors, thermostats, etc.), specialized tools, and combustion-safety equipment so we can restore heat without the delay of a return visit. If your system needs a rare part we don’t have on hand, we place an expedited order and install temporary heat solutions at no extra charge.
How fast can a technician actually get to my home in Louisville or the surrounding suburbs?
Because our dispatch center is inside the I-264 loop and we have on-call technicians stationed in Old Louisville, Jeffersontown, and Shively, average arrival times are 1–3 hours after you approve the service request. During severe weather or peak demand, we quote a 4-hour window and provide live GPS status updates by text or email so you know exactly when we’re en route.
What types and brands of heating equipment do you repair?
We work on virtually every residential heating technology found in Kentuckiana—gas and electric furnaces, dual-fuel systems, air-source heat pumps, geothermal heat pumps, high-velocity systems, and ductless mini-splits. Our technicians are factory-trained on major brands such as Trane, Carrier, Lennox, Rheem, Goodman, Bryant, York, Daikin, Mitsubishi Electric, and Amana. Even if your unit is older or the brand is no longer manufactured, we can source compatible parts or recommend cost-effective retrofit options.
Are your technicians licensed and insured, and do you offer any guarantees?
Yes. All field personnel hold Kentucky HVAC Journeyman or Master licenses, undergo annual background checks, and are covered by $2 million in liability and workers-comp insurance. Every same-day repair comes with a written 1-year parts-and-labor warranty, plus our “No-Heat-No-Pay” pledge: if we can’t get your primary heat source running within 24 hours of arrival, the diagnostic fee is waived.
What will same-day heat repair cost, and how do I pay?
Diagnostics are a flat $89 within a 30-mile radius of downtown Louisville. After troubleshooting, your technician will present a printed, upfront quote that includes parts, labor, taxes, and warranty—no hidden fees. Typical repairs range from $180 (flame sensor or capacitor) to $650 (inducer motor or blower wheel). We accept cash, check, major credit cards, and offer 0% APR financing on repairs over $500. Seniors, military members, and first responders receive a 10% discount.
Is there anything I should check before calling for emergency heat repair?
Yes—performing a quick homeowner checklist can save you time and money: 1. Verify the thermostat is set to HEAT and the temperature is above the current room reading. 2. Ensure the furnace switch (looks like a light switch on or near the unit) is ON. 3. Replace or clean the air filter if it’s dirty; restricted airflow can cause safety shutdowns. 4. Check your breaker panel for a tripped HVAC circuit and reset it once. 5. For gas furnaces, confirm the gas shutoff valve is open and other gas appliances are working. If these steps don’t restore heat, shut the system off to prevent further damage and call us—detailing what you observed helps the technician arrive prepared.