High-efficiency Heat Pumps

HEP Heat and AirHigh-efficiency Heat Pumps

High-efficiency Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Louisville

When Louisville’s weather swings from steamy summers to frosty Ohio Valley winters, HEP’s high-efficiency heat pumps keep your home perfectly balanced while slashing utility bills. Our factory-trained technicians specialize in seamless HVAC unit replacement, upgrading outdated systems with whisper-quiet equipment that delivers up to 20 SEER2 cooling performance and toasty, reliable heating—all backed by generous manufacturer warranties and HEP’s 100% satisfaction guarantee.

From the first free consultation to final walkthrough, you’ll feel the HEP difference: transparent pricing, convenient financing, and courteous pros who treat your home like their own. Schedule your HVAC unit replacement today and discover why Louisville homeowners trust HEP to make comfort effortless, efficient, and surprisingly affordable.

FAQs

What advantages does a high-efficiency heat pump offer over a conventional HVAC system in Louisville?

A modern high-efficiency heat pump can deliver up to three times more heating or cooling energy than it consumes in electricity, cutting utility bills by 30-50 %. It provides both heating and air conditioning in one unit, eliminates the need for natural-gas service, maintains steadier indoor temperatures in Louisville’s variable seasons, operates more quietly, and uses environmentally friendly R-410A or R-32 refrigerants. Many models also include variable-speed compressors that fine-tune output, reducing temperature swings and humidity levels all year.

How can I tell it’s time to replace my existing HVAC unit rather than repair it?

Consider replacement when your unit is 12–15 years old, requires frequent repairs, struggles to keep up with Louisville’s hot, humid summers or cold snaps, or if energy bills have risen sharply. A diagnostic service can compare the annual operating cost of your current system to the projected cost of a new high-efficiency heat pump; if payback falls within 5-7 years, replacement is usually the smarter choice. Also, systems using phased-out R-22 refrigerant should be replaced because coolant costs are soaring and parts are scarce.

What efficiency ratings should I look for in a heat pump for Louisville’s climate?

For cooling performance, choose a Seasonal Energy Efficiency Ratio 2 (SEER2) of at least 15.2, which meets updated 2023 Department of Energy standards for the Southeast region that includes Kentucky. For heating efficiency, look for a Heating Seasonal Performance Factor 2 (HSPF2) of 7.8 or higher. If you want maximum savings, variable-speed inverter models with SEER2 18+ and HSPF2 8.5+ perform exceptionally well in Louisville’s mixed-humid climate and qualify for most incentive programs.

Are there rebates or tax incentives available in Louisville for installing a high-efficiency heat pump?

Yes. Louisville Gas & Electric (LG&E) currently offers rebates up to $750 for ENERGY STAR® certified heat pumps with qualifying SEER2/HSPF2 levels. Federal tax credits under the Inflation Reduction Act provide 30 % of project cost, up to $2,000, for heat pumps that meet the highest Consortium for Energy Efficiency (CEE) Tier 2 criteria. Low- and moderate-income households may also access the forthcoming High-Efficiency Electric Home Rebate Program (HEEHR) for additional savings. Our team handles all paperwork to ensure you receive every dollar you’re eligible for.

How long will installation take and will I be without heating or cooling during the process?

Most heat pump replacements in Louisville are completed in a single day. We begin with a detailed load calculation and remove the old equipment, set the new outdoor and indoor units, upgrade thermostats and line-sets if needed, pull a vacuum, charge the system, and perform a full start-up test. You’ll typically experience only a few hours without heating or air conditioning; we schedule work to minimize downtime and provide temporary heaters or portable coolers for vulnerable occupants if extreme weather is expected.

What maintenance does a new high-efficiency heat pump require to stay in peak condition?

Replace or clean air filters every 1-3 months, keep outdoor coils free of leaves and debris, and ensure supply/return vents remain unobstructed. Schedule professional maintenance twice a year—once before cooling season and once before heating season. Our technicians will clean coils, check refrigerant charge, calibrate thermostats, inspect electrical components, and verify airflow. Regular maintenance preserves manufacturer warranties, maximizes efficiency, and can extend equipment life to 15-20 years.

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