- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Luttrell
When the summer sun turns Luttrell into a sauna, HEP's certified technicians are ready to keep your home cool, calm, and comfortable. Backed by rigorous training and a reputation for honesty, our team responds quickly, diagnoses accurately, and delivers lasting solutions for any air conditioning challengeâwhether itâs a routine tune-up, an emergency repair, or a full system replacement. We service every make and model, and we do it with the friendly, small-town care your neighbors have trusted for decades.
From transparent quotes to spotless clean-ups, we treat your home like itâs our own. Expect efficient scheduling, upfront pricing, and the peace of mind that comes from NATE-certified pros who stand behind their workmanship. If your air conditioning isnât keeping up with Luttrellâs heat, give HEP a call today and feel the difference that hometown expertise can make.
FAQs
What air-conditioning services do your certified technicians provide in Luttrell?
Our team offers complete AC solutions for homes and small businesses in Luttrell, including new system design and installation, seasonal tune-ups, 24/7 emergency repairs, indoor-air-quality upgrades, thermostat replacements, ductwork inspections and energy-efficiency assessments. Every job is handled by a factory-trained, EPA-certified technician so you get code-compliant, manufacturer-approved service that keeps your warranty intact.
How fast can you respond to an air-conditioning emergency in the Luttrell area?
We maintain a dedicated on-call crew so that 90 % of emergency calls within the Luttrell city limits are answered in two hours or less, day or night, weekends and holidays included. Our GPS-equipped service fleet lets us dispatch the nearest technician with the right parts on board, minimizing wait time and getting your home comfortable again as quickly as possible.
Are your technicians fully certified and insured?
Yes. Every field technician holds current NATE (North American Technician Excellence) certification, EPA Section 608 refrigerant handling credentials, and manufacturer-specific training for the major AC brands we service. The company carries general liability, workersâ compensation, and commercial auto insurance that exceeds Tennessee state requirements, so you are protected from start to finish.
Which air-conditioner brands and models do you service or install?
Our expertise covers all leading U.S. brandsâincluding Trane, Carrier, Lennox, Goodman, Rheem, Ruud, York, Bryant and American Standardâas well as mini-split systems from Mitsubishi, Daikin, LG and Fujitsu. We stock OEM and high-quality aftermarket parts for units manufactured within the past 25 years and have direct supplier relationships for rapid special-order components.
What routine maintenance can I perform to extend the life of my AC unit?
Replace or clean your air filter every 30â60 days, keep the outdoor condenser coil clear of leaves and debris, trim vegetation at least 18 inches away from the unit, and make sure supply and return vents are unobstructed indoors. Schedule a professional tune-up each spring so our technicians can check refrigerant charge, test electrical components, clean coils, lubricate motors and verify airflow, boosting efficiency and preventing breakdowns.
Do you offer financing or rebates on new AC installations in Luttrell?
Absolutely. We partner with several lenders to provide zero-interest short-term plans and low-APR options up to 120 months for qualified homeowners. As a TVA EnergyRight contractor, we also process utility rebates for high-efficiency heat pumps and central air systems, and weâll complete all paperwork for available manufacturer promotions and federal tax credits so you can maximize your savings.