- HEP Heat and Air
- Certified Heating Pros

Certified Heating Pros
Certified Heating Pros | Heat Repair | Heating and Air Conditioning | Luttrell
When the Tennessee chill settles over Luttrell, you don’t have time to wait for comfort. HEP’s certified heating pros show up fast, tools in hand and smiles on their faces, ready to diagnose any furnace or heat pump issue on the spot. From strange noises and uneven temperatures to complete system failures, our technicians combine decades of experience with ongoing factory training to deliver precision heat repair that lasts.
We back every fix with upfront pricing, a workmanship guarantee, and the friendliness you expect from a neighbor-owned business. Call day or night, and our 24/7 emergency team will restore warmth, efficiency, and peace of mind—so all you need to do is relax and enjoy the cozy side of winter in Luttrell.
FAQs
What types of heating systems do Certified Heating Pros service and repair in Luttrell?
Our technicians are trained and EPA-certified to diagnose, service, and repair all common residential and light-commercial heating systems found in Luttrell, including gas furnaces, electric furnaces, heat pumps, dual-fuel (hybrid) systems, ductless mini-splits, and packaged rooftop units. We also handle auxiliary components such as thermostats, zoning dampers, and indoor air quality accessories connected to your heating equipment.
How quickly can you respond to a no-heat emergency in the Luttrell area?
We provide 24/7 emergency heat repair service throughout Luttrell and the surrounding communities. Calls received after normal business hours are routed to our on-call technician, who can usually be at your door within 2 hours—often sooner if you are inside city limits. Our trucks are fully stocked with common replacement parts so most outages are resolved in a single visit.
What are the most common signs that my heating system needs professional repair?
Key warning signs include: • The system will not start, or it short-cycles (turns on and off rapidly). • Uneven temperatures or cool air blowing from the vents. • Unusual noises—rattling, banging, or high-pitched squeals. • A persistent burning or musty odor. • A sudden spike in utility bills with no change in usage. • The carbon-monoxide detector alarming (for gas systems). If you notice any of these symptoms, shut the unit off and call Certified Heating Pros for an inspection to avoid further damage or safety risks.
How much does a typical heat repair visit cost?
Our diagnostic service fee for homes in Luttrell starts at $89, which covers travel to your location and a complete system inspection. Once the issue is identified, the technician will present a flat-rate quote for the necessary repair. Common fixes such as ignitor replacement, capacitor swaps, or thermostat replacements usually range from $120 to $300 including parts and labor; more extensive repairs like blower motor replacement can be $400–$700. You’ll always receive upfront pricing before any work begins.
Do you offer any warranties or guarantees on your heating repairs?
Yes. All repairs performed by Certified Heating Pros include a 1-year labor warranty, and most replacement parts carry a manufacturer warranty of 1–5 years depending on the component. If the exact same part we installed fails within our labor-warranty period, we’ll replace it at no additional charge. We also guarantee correct system operation: if the problem recurs within 30 days, we’ll return to diagnose it at no cost.
Can regular maintenance really prevent heat-repair emergencies?
Absolutely. Routine maintenance helps catch worn or failing parts before they cause a breakdown, keeps efficiency high, and extends equipment life. Our Precision Heating Tune-Up includes cleaning burners and heat exchangers, checking refrigerant levels on heat pumps, testing safety controls, and verifying airflow. Customers enrolled in our Comfort Club maintenance plan receive two visits per year, priority scheduling, 15% off repairs, and zero overtime fees on emergency calls—benefits that often pay for the plan itself in energy savings and avoided repairs.