Gas Furnaces

HEP Heat and AirGas Furnaces

Gas Furnaces | Heat Repair | Heating and Air Conditioning | Luttrell

When a Luttrell winter snaps, you need a team that treats your home like their own. HEP’s certified technicians specialize in gas furnace servicing and precision heat repair, arriving with fully stocked trucks and the know-how to solve everything from ignition glitches to airflow issues on the first visit. We inspect, clean, and recalibrate every critical component, ensuring your furnace runs efficiently and safely while keeping energy bills in check.

Because comfort isn’t a nine-to-five concern, we offer 24/7 emergency response and transparent, upfront pricing—no surprises. Pair your repaired furnace with our expert air-conditioning tune-ups, and you’ll enjoy year-round climate control backed by one of East Tennessee’s most trusted names. When you call HEP, you’re calling neighbors who stand behind every repair with ironclad guarantees and courteous service that warms more than just the air.

FAQs

What are the most common signs that my gas furnace in Luttrell needs professional repair?

Watch for lukewarm or cold air coming from the registers, sudden spikes in your gas or electric bill, strange noises such as banging or squealing, short on-off cycling, a pilot light that won’t stay lit (or appears yellow instead of blue), and the smell of natural gas or burning odors. Any of these symptoms indicate a problem with ignition, airflow, or safety controls and warrant an immediate service call to avoid bigger damage or safety hazards.

How fast can your team respond if my furnace stops working on a cold night?

Because we’re based less than 20 minutes from downtown Luttrell, we offer same-day service for calls placed before 3 p.m. and 24/7 emergency dispatch for no-heat situations after hours, weekends, and holidays. Most customers see a technician at their door within 2–4 hours of placing the call, and our trucks arrive fully stocked so repairs can usually be completed during the first visit.

Do you service all brands and types of gas heating equipment?

Yes. Our NATE-certified technicians repair and maintain every major brand of gas furnace and gas-pack combination unit, including Trane, Carrier, Rheem, Lennox, Goodman, York, Amana, and older or discontinued models. We also work on dual-fuel systems, heat pumps with gas backup, and high-efficiency condensing furnaces. If a part is no longer manufactured, we can often source an OEM equivalent or recommend an upgraded replacement option.

What does a typical furnace repair cost, and will I know the price up front?

After a $79 diagnostic (waived when you authorize the repair), you receive a written, flat-rate quote before any work begins—no hidden fees. Minor fixes like a flame sensor cleaning or thermostat replacement usually range from $150–$300. Replacing an igniter or pressure switch is roughly $200–$400. Larger jobs such as blower motor, control board, or inducer motor replacement can run $450–$650. If your system is older than 15 years and repair costs exceed 40 % of the price of a new unit, we’ll give you side-by-side repair vs. replacement options so you can decide.

Are your HVAC technicians licensed and insured to work on gas furnaces?

Absolutely. We hold a Tennessee Mechanical Contractor license, maintain $2 million in liability insurance, and every field technician has current NATE certification along with factory training on combustion safety, carbon-monoxide testing, and gas-line work. We pull permits for any job that requires them and follow International Fuel Gas Code standards to protect your home and family.

How can I prevent future furnace breakdowns and extend the life of my heating system?

Schedule a professional tune-up each fall, replace or clean air filters every 30–60 days, keep supply and return vents unobstructed, vacuum around the furnace to reduce dust, and install a carbon-monoxide detector near sleeping areas. During our annual maintenance visit we inspect the heat exchanger for cracks, adjust burner flames for proper combustion, lubricate motors, test safety switches, and calibrate the thermostat—all of which improve efficiency, lower utility costs, and can add five or more years to your furnace’s service life.

HEP Heat and Air
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(423) 228-7742