- HEP Heat and Air
- Learning Thermostats

Learning Thermostats
Learning Thermostats | Thermostat Upgrades | Heating and Air Conditioning | Luttrell
Step into a new era of comfort with HEP’s smart, adaptive learning thermostats, purpose-built to keep Luttrell homes perfectly cozy while trimming energy costs. Our experts replace out-dated controls with intuitive devices that study your daily routine, anticipate temperature needs, and make split-second adjustments to both heating and air conditioning systems. The result is a seamless indoor climate, lower utility bills, and the satisfaction of reducing your carbon footprint—all managed from a sleek touchscreen or your phone.
Whether you’re looking to eliminate hot and cold spots, gain remote access, or maximize the efficiency of a brand-new HVAC unit, our thermostat upgrades deliver immediate, measurable benefits. Count on HEP’s friendly technicians for fast installation, thorough instruction, and 24/7 support so you can enjoy smarter comfort from day one.
FAQs
What exactly is a “learning thermostat,” and how does it differ from a traditional programmable model?
A learning thermostat is a smart device that uses built-in sensors, algorithms, and your usage patterns to create an automatic heating and cooling schedule. Instead of you having to manually program temperature set-points for every day, the thermostat observes when you turn the system up or down and gradually builds an energy-efficient schedule on its own. It also adjusts for local weather in Luttrell, detects when the home is unoccupied, and can be controlled remotely through a mobile app—capabilities most older programmable thermostats don’t have.
Will a learning thermostat work with my existing heating and air-conditioning equipment in Luttrell?
In most homes, yes. Learning thermostats are designed to be compatible with the 24-volt (low-voltage) HVAC systems common across Luttrell and the greater Knoxville area, including gas furnaces, heat pumps, electric air handlers, and dual-fuel systems. During our visit we’ll test the C-wire, confirm the number of heating/cooling stages, and check any accessories like humidifiers. If your system needs an additional power wire or adapter, we’ll install it as part of the upgrade.
How much can I really save on energy bills by upgrading?
Savings vary with lifestyle, insulation levels, and local energy rates, but most Luttrell homeowners see 10–15 % lower utility costs in the first year. The thermostat’s auto-schedule feature avoids unnecessary heating in our mild spring/fall seasons, and geofencing shuts the system off when everyone leaves the house. TVA’s time-of-use rates can amplify savings by shifting run-times to off-peak hours. We provide a personalised estimate during your free in-home assessment.
Are there rebates, tax credits, or utility incentives for smart-thermostat installations in Tennessee?
Yes. Many Tennessee Valley Authority (TVA) power distributors—including Knoxville Utilities Board (KUB) and Powell-Clinch Utility District—offer bill credits or instant rebates (typically $50–$100) when you install an ENERGY STAR®-certified learning thermostat. The 25C federal tax credit for energy-efficient home improvements may also apply. We handle all the paperwork, submit proof of installation, and deduct any instant rebates from your final invoice.
Do I need Wi-Fi for the thermostat to work, and can I control it when I’m away?
The core heating and cooling functions work without internet, but Wi-Fi unlocks the real benefits: remote control through iOS/Android apps, weather-responsive adjustments, software updates, and monthly energy reports. If your router is more than a room away from the thermostat, we’ll test signal strength and, if needed, recommend inexpensive range-extender options so you can check and change the temperature from anywhere.
What happens on installation day, and how long does it take?
A typical upgrade takes about one hour. First we turn off power to your HVAC system, label and disconnect the existing thermostat wires, and mount the new smart base plate. We’ll run or connect a C-wire if required, power the thermostat up, and walk you through Wi-Fi pairing and account setup. Finally, we test heating and cooling cycles, show you how to use voice control (if desired), and dispose of the old thermostat in an environmentally responsible way. You’ll be up and running the same day with full peace of mind.