Emergency Fixes
Emergency Fixes | Heat Repair | Heating and Air Conditioning | Madisonville
When the winter chill slips through your vents on a Madisonville night, HEP’s Emergency Fixes Heating & Air Conditioning is on call to restore cozy comfort fast. Our fully stocked trucks and certified technicians mean most problems are solved in a single visit, and our transparent, no-surprise pricing lets you approve every step before work begins. From failing ignitors to stubborn pilot lights, we tackle every kind of heat repair with the speed and precision your family deserves.
Backed by decades of local trust, we treat every home like our own—arriving on time, respecting your space, and testing every system thoroughly before we leave. So when your furnace falters, skip the blankets and call HEP for reliable, around-the-clock heat repair that keeps Madisonville warm no matter how low the temperature drops.
FAQs
What qualifies as an HVAC emergency and how fast can you get to my home in Madisonville?
An HVAC emergency is any sudden loss of heating that endangers your family’s safety or could cause damage to your property—such as a furnace that won’t ignite during freezing temperatures, a system that is emitting a burning smell, or carbon-monoxide alarms sounding. Our dispatch center operates 24/7/365, and we keep on-call crews specifically for Madisonville. In most cases we can arrive within 60–90 minutes of your call, even on weekends and holidays.
Are your technicians certified to work on all major heating systems?
Yes. Every field technician is NATE-certified and factory-trained to diagnose and repair gas furnaces, electric furnaces, heat pumps, packaged units, and ductless mini-splits from all leading brands—Trane, Lennox, Carrier, Rheem, Goodman, Mitsubishi, and more. We also maintain an extensive parts inventory on our service trucks so most repairs can be completed in a single visit.
What should I do while waiting for the emergency technician to arrive?
First, turn off the system at the thermostat and at the breaker if you smell burning or suspect electrical issues. If you have a gas furnace and smell sulfur or rotten eggs, evacuate and call 911. Otherwise, keep doors closed, gather the family in the warmest room, and layer clothing or blankets. Avoid using ovens or space heaters that aren’t rated for continuous indoor use, and never run a gasoline generator inside the home or garage.
How much does emergency heat repair cost after hours?
Our Madisonville emergency diagnostic fee is a flat rate that covers travel and complete system evaluation; there is a small premium for calls outside of standard business hours. Once we’ve pinpointed the problem, you’ll receive an upfront, written quote that includes parts, labor, and warranty. Typical repairs range from $150–$600, but major component replacements can be higher. We never begin work until you approve the price, and we accept credit cards, checks, and financing on larger repairs.
Can you service both gas and electric furnaces in the same visit?
Absolutely. Mixed-fuel homes are common in older Madisonville properties, and our vans carry the tools and OEM parts needed for both gas and electric systems. If we discover that one system was over-taxing the other, we’ll explain your options for balancing the load, upgrading components, or converting to a high-efficiency single-fuel solution.
How can I avoid future emergency heating breakdowns during Madisonville winters?
The best defense is a professional tune-up each fall. During a maintenance visit we clean burners and heat exchangers, test safety controls, calibrate thermostats, and tighten electrical connections so small issues are fixed before they turn into emergencies. We also recommend replacing air filters every 1–3 months, keeping supply and return vents unblocked, and installing a programmable thermostat to reduce strain on the system. Enrolling in our Comfort Club maintenance plan provides two seasonal inspections, priority scheduling, and repair discounts that can pay for themselves in energy savings and peace of mind.