- HEP Heat and Air
- Air Conditioning

Air Conditioning
Air Conditioning | Heating and Air Conditioning | Madisonville
When Madisonville’s humidity soars or a chilly ridge wind blows, neighbors turn to HEP for reliable heating and air conditioning comfort. Our certified technicians arrive on time, explain every option in plain English, and quote the price before a wrench is lifted—whether they’re reviving a finicky furnace, rescuing an A/C on the fritz, or designing a new high-efficiency system that tames utility bills and boosts indoor air quality.
HEP backs every repair and installation with a 100% satisfaction guarantee and 24/7 emergency response, because breakdowns don’t wait for business hours. From smart thermostats and duct sealing to seasonal tune-ups that keep warranties intact, we make it easy to breathe easier all year long. Discover why your Madisonville neighbors trust the hometown team that Handles Every Project—HEP—for their heating and air conditioning needs.
FAQs
How often should I schedule maintenance for my air conditioner and furnace in Madisonville?
Because Madisonville’s humid summers and cool, sometimes frosty winters put year-round demand on HVAC equipment, we recommend professional maintenance twice a year—once in early spring for the air conditioner and once in early fall for the furnace or heat pump. Regular tune-ups keep efficiency high, catch small problems early, and protect manufacturer warranties.
What size air-conditioning system do I need for my Madisonville home?
Proper sizing depends on square footage, insulation levels, window placement, ceiling height, and local climate data. A certified technician performs a Manual J load calculation to determine the correct tonnage. Oversized units short-cycle and waste energy; undersized units struggle on 90 °F Madisonville summer days. We offer free in-home assessments to ensure you get the right fit.
How can I improve my HVAC system’s energy efficiency?
Start with simple steps: replace or clean filters every 1–3 months, keep supply and return vents unblocked, and seal duct leaks. Programmable or smart thermostats can trim 10–15 % off energy costs in Madisonville’s variable climate. If your system is 10–15 years old, upgrading to a high-SEER air conditioner or a two-stage gas furnace can cut utility bills by up to 30 %.
Is a heat pump a good option for Madisonville’s climate?
Yes. Madisonville’s moderate winter lows (rarely below the mid-20s) and warm, humid summers suit modern heat pumps well. High-efficiency heat pumps provide both cooling and heating, often costing less to run than separate AC and gas furnace setups. For very cold snaps, we can integrate an electric or gas backup heater (dual-fuel system) for reliable comfort.
How long will my HVAC system last in Madisonville?
With proper maintenance, central air conditioners typically last 12–15 years, gas furnaces 15–20 years, and heat pumps 10–12 years. Harsh humidity and heavy pollen in the Madisonville area can shorten lifespans if filters and coils aren’t kept clean. Regular service visits, timely repairs, and indoor air-quality accessories such as UV lights can help maximize longevity.
What financing or rebate options are available for new HVAC installations?
To make upgrades affordable, we offer 0 % interest financing for up to 60 months (with approved credit). Madisonville customers served by local utilities such as KU or TVA may qualify for rebates of $150–$500 on ENERGY STAR certified heat pumps or high-efficiency AC units. Federal tax credits up to 30 % (maximum $2,000) are also available for qualifying heat pumps under the Inflation Reduction Act. Our comfort advisors handle all paperwork to ensure you receive every incentive.