Heat Pump

HEP Heat and AirHeat Pump

Heat Pump | Heating and Air Conditioning | Madisonville

When Madisonville temperatures swing from frosty mornings to muggy afternoons, HEP’s high-efficiency heat pumps keep you perfectly comfortable without missing a beat. Our factory-trained technicians fine-tune each system for whisper-quiet operation, lower utility bills, and year-round reliability, all backed by upfront pricing and a 100% satisfaction guarantee. Because a single heat pump both heats and cools, you enjoy seamless heating and air conditioning that automatically adjusts to East Tennessee’s wild weather—all while cutting carbon footprints and maintenance headaches.

From same-day repairs to custom installations, we treat your home like our own: shoe covers on boots, clear explanations, and friendly follow-ups long after the job is done. Discover why your neighbors trust the orange HEP truck for unmatched craftsmanship and hometown care, then schedule your free comfort consultation today and feel the difference tomorrow.

FAQs

How does a heat pump provide both heating and cooling for Madisonville homes?

A heat pump is an all-electric system that moves heat rather than generating it. In summer, its refrigeration cycle gathers heat from the indoor air and releases it outdoors, just like an air conditioner. In winter the reversing valve changes the flow of refrigerant, allowing the unit to extract heat from the outside air—even when it feels cold—and deliver that heat indoors. Because Madisonville experiences moderate winters and warm, humid summers, a single heat pump can efficiently handle both comfort needs year-round.

Are heat pumps efficient during Madisonville’s colder winter nights?

Yes. Today’s "cold-climate" and variable-speed heat pumps maintain high efficiency at outdoor temperatures well below freezing—many models down to 0 °F. When temperatures dip lower, the system’s built-in electric resistance strips or a gas furnace (in dual-fuel setups) automatically supplement the heat. Even with this backup, seasonal heating costs are typically 30–50 % lower than with an all-electric furnace because the pump does most of the work at a COP (coefficient of performance) of 2–3 or higher.

What size heat pump do I need for my Madisonville residence?

Selecting the correct size is critical for comfort, humidity control, and energy savings. Your HVAC contractor should perform a Manual J load calculation that factors in home square footage, insulation levels, window types, air leakage, number of occupants, and Madisonville’s climate data. Oversizing can cause short cycling and poor dehumidification, while undersizing will leave the home cold on the chilliest days. Typical single-family homes in our area use units ranging from 2 to 5 tons, but only a professional load study can determine the precise capacity.

How often should my heat pump be serviced?

Heat pumps run all year, so they need maintenance twice annually—once in spring before the cooling season and again in fall before heating season. A tune-up includes cleaning indoor and outdoor coils, checking refrigerant charge, inspecting electrical components, tightening connections, cleaning the condensate drain, testing defrost controls, and changing air filters. Regular service keeps efficiency high, prevents breakdowns, and helps the equipment reach its 12–15 year expected lifespan.

What kind of energy and cost savings can I expect from switching to a heat pump?

Because a heat pump moves heat instead of creating it, it can deliver 3 kWh of heat for every 1 kWh of electricity used (300 % efficiency). Compared with electric resistance heating or an older 10 SEER air-conditioning plus furnace setup, homeowners often see 30–60 % lower annual utility bills. Savings depend on your current fuel source, electricity rates, and insulation upgrades, but a properly sized, ENERGY STAR® certified heat pump typically pays for itself in 5–8 years through reduced operating costs.

Are rebates or incentives available in Madisonville for installing a new heat pump?

Yes. Most homeowners qualify for the federal 25C tax credit—30 % of installed cost, up to $2,000—for high-efficiency air-source heat pumps placed in service through 2032. Kentucky customers served by TVA utilities (including Kenergy and Hopkinsville Electric) may receive $250–$500 per unit, and some local co-ops offer low-interest financing. In addition, income-qualified households may access larger rebates under the forthcoming HOMES program. Ask your HVAC contractor to supply model efficiency ratings (SEER2, HSPF2) and help file the paperwork.

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