- HEP Heat and Air
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Heat Repair | Heating and Air Conditioning | Manchester
When the chill settles over Manchester, HEP keeps homes cozy with trusted heat repair backed by clear, upfront pricing. Our certified technicians arrive on time, diagnose the issue, and quote the full cost before the work begins—no surprises, no fine print. From strange furnace noises to a system that simply won’t start, we restore warmth quickly so you can get back to enjoying your home.
Locally rooted and customer-focused, we stock our service vehicles with factory-approved parts to finish most jobs in a single visit. Every repair is supported by satisfaction guarantees and round-the-clock emergency response, because winter doesn’t wait for business hours. Choose HEP for transparent pricing, skilled craftsmanship, and the peace of mind that comes with Manchester’s most dependable heat repair team.
FAQs
What does “up-front pricing” mean for my heat repair in Manchester?
Up-front pricing means you will know the exact cost of the repair before any work begins. After our technician diagnoses the issue with your furnace, boiler, or heat pump, you’ll receive a written quote that includes parts, labour, taxes, and any call-out fees. There are no hidden surcharges or surprise add-ons when the job is finished, so you can approve or decline the work with complete confidence.
How fast can you get a technician to my home in the Manchester area?
We provide same-day service across Greater Manchester for most heating emergencies. Calls received before 3:00 p.m. are usually attended the same day, and 24/7 emergency response is available during cold-weather months. Our local dispatch centre tracks traffic conditions around the M60 and cites like Salford, Stockport, and Bolton to give you a realistic arrival window, often within 2–4 hours.
Are your heating repair technicians qualified and insured?
Yes. All of our engineers are Gas Safe-registered and hold City & Guilds certifications in domestic heating and ventilation. They carry public liability insurance up to £5 million and receive ongoing training on the latest boiler, furnace, and heat pump technologies so that your system is repaired safely and to current code.
What types of heating systems do you repair?
We service virtually every residential heating system used in Manchester, including gas and electric boilers, combi boilers, condensing boilers, natural-gas furnaces, oil furnaces, ducted and ductless heat pumps, and electric baseboard heaters. If you’re not sure what you have, just tell our customer care team the make and model (or send a photo), and we’ll confirm whether we carry the parts and expertise needed.
What if my heater is beyond economical repair? Do you offer replacement options?
If the repair estimate approaches or exceeds 50% of the cost of a new, energy-efficient unit, we’ll explain your replacement options and provide a no-obligation quote. Because we believe in up-front pricing, you’ll receive side-by-side costs for repair versus replacement, potential energy savings, warranty information, and available financing plans so you can make the decision that best fits your budget.
How can I reduce the chance of future heating breakdowns?
The best way to avoid unexpected repairs is regular maintenance. We recommend an annual tune-up in late summer or early autumn that includes safety checks, filter replacement, combustion analysis, and efficiency optimisation. Our Manchester Comfort Club maintenance plan offers discounted call-out fees, priority scheduling, and up to 15% off parts, making it a cost-effective choice for long-term peace of mind.