- HEP Heat and Air
- Whisper-quiet Heat Pumps

Whisper-quiet Heat Pumps
Whisper-quiet Heat Pumps | Heating and Air Conditioning | Manchester
Discover how HEP is transforming comfort in Manchester with whisper-quiet heat pumps that blend cutting-edge efficiency with near-silent operation. Our specialists design and install systems that keep your home cosy in winter and refreshingly cool in summer, all while trimming energy bills and carbon footprints. Thanks to advanced inverter technology, you’ll barely notice when the unit is running—except for the perfect temperature and lower monthly costs.
Whether you’re upgrading an old boiler, planning a new build, or looking for a greener way to stay comfortable, HEP delivers heating and air conditioning solutions that fit seamlessly into any property. From the first site survey to ongoing aftercare, we handle every detail with local expertise and a commitment to customer satisfaction that’s as dependable as our systems. Manchester’s unpredictable weather has finally met its match.
FAQs
How does a whisper-quiet heat pump provide both heating and cooling?
A heat pump extracts heat energy from the outdoor air (even when it’s cold) and transfers it indoors for heating; in summer the cycle reverses, removing heat from your home and releasing it outside to provide air conditioning. Advanced inverter compressors, variable-speed fans, and insulated cabinets keep sound levels exceptionally low—often 40–50 dB, comparable to a library—so you enjoy year-round comfort without intrusive noise.
Is a heat pump efficient enough for Manchester’s climate?
Yes. Manchester’s moderate winters and mild summers are ideal for air-source heat pumps. Modern units maintain high Coefficients of Performance (COPs) of 3.0–4.5 at 7 °C, meaning they deliver 3–4.5 kW of heat for every 1 kW of electricity used. Even on colder days (down to about –15 °C) today’s cold-climate models still outperform electric resistance heaters or older gas boilers. This translates into lower running costs and reduced carbon emissions.
How quiet is “whisper-quiet,” and why does noise matter?
Whisper-quiet heat pumps typically operate at 40–55 dB, similar to rainfall or a quiet conversation. Older or budget units can exceed 65 dB, which may disturb neighbours—an important consideration in Manchester’s terraced housing and semi-detached estates. Low-noise technology—larger slow-turning fans, rubber vibration isolators, and acoustically lined compressor housings—means you can locate the outdoor unit under a window or near a patio without compromising peace and quiet.
Can a heat pump fully replace my gas boiler and separate air conditioner?
Yes, in most homes a correctly sized, high-efficiency heat pump can serve as the sole source of heating and cooling. For properties with very high heat loss, a hybrid setup (heat pump + existing boiler for extreme cold snaps) can be installed. Our surveyors perform a room-by-room heat-loss calculation to ensure the system meets your peak demand, updates radiators or installs discreet ductless heads if necessary, and integrates smart controls for seamless year-round operation.
Are there grants or incentives available in Manchester for installing a heat pump?
Homeowners across Greater Manchester can currently access the Boiler Upgrade Scheme (BUS), which offers £7,500 towards an air-source heat pump, provided the installation is carried out by an MCS-certified installer and the property meets minimum insulation standards. Additional local top-ups or low-interest Green Home finance may be available through Manchester City Council or your energy supplier. We handle all paperwork and guide you through eligibility checks during our free site survey.
What maintenance does a whisper-quiet heat pump require?
Maintenance is straightforward: clean or replace indoor filters every 1–3 months, keep outdoor coils free of leaves and debris, and ensure condensate drains are clear. We recommend a professional service once a year to check refrigerant pressures, electrical connections, and software updates. Regular upkeep maintains low noise levels, preserves efficiency, and protects your warranty—most manufacturers now offer 5–7-year parts and labour cover when annual servicing is documented.