- HEP Heat and Air
- Certified Heating Pros

Certified Heating Pros
Certified Heating Pros | Heat Repair | Heating and Air Conditioning | Maryville
When a sudden chill creeps through your Maryville home, HEP’s certified heating pros are the neighbors you can count on. Our technicians arrive promptly, diagnose problems with precision, and restore comforting warmth using factory-authorized parts and industry-leading techniques. From aging furnaces that sputter in the night to cutting-edge heat pumps that need a mid-season tune-up, we combine decades of experience with friendly, small-town service—so you never have to bundle up indoors again.
Every visit is backed by transparent pricing, clear communication, and our “Happy HEP” satisfaction guarantee. Whether it’s an emergency call at dawn or a scheduled maintenance check before the next cold snap, heat repair from HEP means peace of mind, lower energy bills, and a cozy living space all winter long. Reach out today and feel the difference a certified pro can make.
FAQs
How can I tell if my heating system in Maryville needs professional repair?
Watch for warning signs such as uneven heating, unusual noises (banging, squealing, grinding), frequent system cycling, higher-than-normal utility bills, or a persistent burning or musty odor. If your thermostat is set correctly but your home still feels cold, it’s time to call Certified Heating Pros. Ignoring these symptoms can lead to bigger failures, higher repair costs, and even safety hazards such as carbon monoxide leaks.
What types of heating equipment do Certified Heating Pros repair?
Our licensed technicians service all major home heating systems found in Maryville, including gas and electric furnaces, heat pumps, ductless mini-splits, packaged rooftop units, and hybrid dual-fuel systems. We work on brands such as Trane, Carrier, Lennox, Rheem, Goodman, York and more. Whether your unit is ten years old or you just had it installed last season, we have the diagnostic tools and factory-trained expertise to restore safe, efficient operation.
How fast can you respond to a no-heat emergency in Maryville?
We provide 24/7 emergency service throughout Maryville and the surrounding Blount County area. A live dispatcher answers every call, day or night. In most situations, a Certified Heating Pros technician can arrive within 2 hours—often sooner during normal business hours. Our trucks are fully stocked with common replacement parts, allowing us to complete 90% of repairs on the first visit, so your family doesn’t have to spend a cold night without heat.
Are your technicians certified and insured, and do repairs come with a warranty?
Yes. All Certified Heating Pros technicians hold EPA Section 608 certification and Tennessee HVAC contractor licensing. We carry full liability and workers’ compensation insurance for your protection. Every repair we perform includes a written parts-and-labor warranty (1-year standard; extended options available). You’ll also receive a detailed invoice outlining the work performed and tips to keep your system running smoothly.
How much does a typical heat repair cost in Maryville?
Costs vary based on the part that has failed, system age, and accessibility, but most furnace or heat-pump repairs in Maryville fall between $150 and $600. Before any work begins, we perform a $79 diagnostic inspection (waived with repair) and present a flat-rate, upfront price—no surprise fees. We accept major credit cards, offer 0% financing on repairs over $500, and can recommend replacement options if repairing an older unit is no longer cost-effective.
What can I do to reduce the chance of future breakdowns?
1) Change or clean your air filter every 1–3 months. 2) Keep supply and return vents clear of furniture and rugs. 3) Schedule annual professional maintenance with Certified Heating Pros each fall; we’ll clean burners, test safety controls, check refrigerant levels (for heat pumps), and verify airflow. 4) Install a programmable or smart thermostat to avoid overworking the system. 5) Address minor issues promptly—waiting can turn a $150 fix into a $1,500 replacement.