HVAC System

HEP Heat and AirHVAC System

HVAC System | HVAC Unit Replacement | Heating and Air Conditioning | Mascot

When the weather in Mascot swings from humid summer afternoons to crisp winter mornings, you need an HVAC partner that keeps pace. HEP’s seasoned technicians make “out with the old, in with the new” feel effortless, guiding you through every step of an HVAC unit replacement—from selecting the right, energy-efficient model to flawless installation and haul-away of your outdated system. We handle the permits, precision-size your new unit for your home, and leave every workspace spotless, so the only thing you notice is a perfectly balanced indoor climate and lower utility bills.

Homeowners across Mascot trust HEP for transparent pricing, same-day service options, and 24/7 emergency support long after the job is done. Whether your current system is wheezing its last breath or you’re proactively upgrading, our local team backs each installation with iron-clad warranties and customer care that never goes off-line. Schedule your free estimate today and discover why comfort, efficiency, and peace of mind all start with HEP.

FAQs

How do I know it’s time to replace rather than repair my existing HVAC unit?

Most heating and cooling systems last 10–15 years. If your unit in Mascot is within or beyond this age range, needs frequent repairs, has rising energy bills, or no longer keeps rooms at a stable temperature, replacement is usually the more cost-effective option. A free on-site assessment by our technicians will confirm whether repair or replacement makes better financial sense.

What types of HVAC systems can you replace in Mascot homes and businesses?

We replace all common residential and light-commercial systems, including split-systems, ducted reverse-cycle units, gas furnaces with add-on cooling, packaged rooftop units, multi-head/VRV setups, and heat-pump hot-water systems. We match new equipment to your property’s size, insulation level, and usage patterns to maximise comfort and efficiency.

How long will I be without heating or cooling during an HVAC replacement?

A standard like-for-like split or ducted change-out usually takes one full working day. We remove the old unit, upgrade any required electrical or refrigerant lines, install the new equipment, pressure-test, evacuate and charge the system, and commission it on the same day. For larger or more complex jobs (e.g., new duct layouts or commercial rooftop units) allow 2–3 days. We can provide temporary heaters or portable ACs at no cost if an overnight gap is unavoidable.

What does an HVAC replacement cost in Mascot and what factors affect the price?

For a typical Mascot home, a new high-efficiency split system starts around $4,000 installed, while a full ducted reverse-cycle change-out ranges from $7,500 to $12,000+. Key cost drivers are system capacity (kW), energy-efficiency rating, duct or electrical upgrades, crane access for rooftop units, and any smart-control add-ons. We give fixed-price written quotes so you know the total before work begins and offer 0%-interest payment plans for approved customers.

Are there government rebates or incentives available for new HVAC systems in NSW?

Yes. Under the NSW Energy Savings Scheme (ESS) you may be eligible for rebates when you replace an inefficient unit with a high-efficiency heat pump or inverter system. You can also claim federal Small-scale Technology Certificates (STCs) for qualifying installations, which we process on your behalf and apply as an instant discount. Manufacturers often run seasonal cash-back promotions as well.

What warranties and after-sales support do you provide with a new HVAC installation?

All equipment we install carries a minimum 5-year manufacturer parts and compressor warranty. Our workmanship is covered by a 12-month labour warranty, and you’ll receive a signed compliance certificate and commissioning report on completion. We also offer an optional planned maintenance program: two scheduled services per year, priority breakdown response, and discounted call-out fees to keep your new system performing at its peak.

HEP Heat and Air
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(423) 228-7742