- HEP Heat and Air
- Ducted Heat Pumps

Ducted Heat Pumps
Ducted Heat Pumps | Ventilation and Air Quality | Heating and Air Conditioning | Mascot
Imagine a home in Mascot where every room feels just right, no matter the season. HEP’s advanced ducted heat pumps silently draw warmth from the mild Sydney air in winter and whisk heat away in summer, giving you consistent comfort without bulky wall units or noisy outdoor fans. Because the system is fully ducted, conditioned air streams through discreet ceiling vents, delivering an even temperature that wraps around furniture, pets, and people alike—while reducing energy bills compared to traditional electric heaters or split-systems.
But comfort is only half the story. HEP’s engineers have paired their heat pumps with smart filtration and humidity-balancing technology to elevate ventilation and air quality throughout the entire home. Dust, pollen, and odours are trapped before they can circulate, and a controlled influx of fresh outdoor air keeps your living spaces feeling crisp and healthy. The result? A quieter, cleaner, and more efficient way to heat, cool, and breathe in Mascot.
FAQs
What is a ducted heat pump and how does it work?
A ducted heat pump is a reverse-cycle air-conditioning system that provides both heating and cooling through a network of concealed ducts in the ceiling or under the floor. One outdoor compressor extracts heat from the outside air (even when it’s cold) and transfers it indoors during winter; in summer, the cycle reverses to remove heat from inside your home. Conditioned air is delivered evenly through discreet ceiling or floor registers, giving you whole-house climate control from a single, central unit.
Is a ducted heat pump suitable for Mascot’s coastal climate?
Yes. Mascot’s mild winters, warm summers and high humidity levels are ideal for a modern ducted heat pump. Current inverter technology allows the system to operate efficiently from about –15 °C to 46 °C, well beyond Mascot’s typical temperature range. Corrosion-protected outdoor units cope well with the sea air, and many models include demand-based defrost cycles to manage occasional cold snaps without performance loss.
How energy efficient are modern ducted heat pump systems?
Today’s units can reach heating COPs (Coefficient of Performance) of 3.5–5.0 and cooling EERs (Energy Efficiency Ratios) of 3.0–4.5, meaning they can deliver three to five kilowatts of heating or cooling for every kilowatt of electricity consumed. Zoning dampers, smart thermostats, variable speed fans and high-density duct insulation further reduce running costs by letting you condition only the rooms you’re using. Compared with older electric resistance heaters, energy savings of 60–70 % are common.
What maintenance is required to keep my ducted heat pump and ventilation system running efficiently?
• Clean or replace return-air filters every 1–3 months, depending on dust levels and allergy considerations. • Inspect outdoor coils for debris, salt build-up and blockages twice a year; gently hose them down if needed. • Have a licensed technician service the system annually—checking refrigerant charge, fan belts, electrical connections and condensate drains. • Make sure supply registers are unobstructed and flexible ducts are not kinked or crushed. • If you have integrated mechanical ventilation or an ERV/HRV, clean the core and change its filters according to the manufacturer’s schedule (usually every 6–12 months).
Can my ducted system improve indoor air quality as well as temperature?
Absolutely. Most ducted heat pump setups in Mascot can be fitted with high-efficiency pleated filters (MERV 8–13) that capture fine dust, pollen and pet dander. Adding a dedicated fresh-air duct or an energy-recovery ventilator (ERV/HRV) introduces filtered outdoor air while expelling stale indoor air, helping control CO₂ levels, odours and humidity without large energy penalties. Optional UV-C lamps and activated-carbon panels can further reduce microbes and volatile organic compounds.
How much does a ducted heat pump installation cost in Mascot, and are there rebates?
Pricing varies with home size, insulation quality, duct complexity and chosen brand, but as a guide: • Small apartment or townhouse (6–8 kW): $8,000–$11,000 supplied and installed. • Typical three-bedroom home (10–14 kW with two zones): $12,000–$16,000. • Large two-storey residence (16–20 kW with multiple zones): $17,000–$25,000. The NSW Energy Savings Scheme (ESS) and occasional Federal Small-scale Technology Certificates (STCs) can shave $500–$1,800 off the upfront cost when you choose high-efficiency models. Some energy retailers also offer time-limited rebates or interest-free loans—ask your installer to calculate current incentives for your postcode.