Year-round Comfort
Year-round Comfort | Heating and Air Conditioning | Mascot
When Mascot’s humid summers turn into crisp winters, locals rely on HEP for seamless heating and air conditioning that keeps every room at the perfect temperature. Our certified technicians know the region’s climate quirks inside-out, designing tailored solutions that maximise efficiency, cut energy bills, and run whisper-quiet—so all you notice is year-round comfort.
From same-day repairs to smart-home upgrades and preventative maintenance plans, we treat your home like our own, arriving on time with fully stocked vans and a friendly smile. Discover why families across Mascot choose HEP for reliable, responsive heating and air conditioning solutions that make every season feel just right.
FAQs
What types of heating and cooling systems do you install for Mascot properties?
We design and install a full range of solutions to suit Mascot’s coastal climate and the diverse mix of apartments, terraces and commercial spaces in the area. Options include high-wall split systems, multi-split systems for multi-room comfort, ducted reverse-cycle air conditioning, gas ducted heating, evaporative cooling and advanced VRV/VRF systems for large buildings. Each installation is custom-sized to your floor area, insulation level and usage patterns to ensure maximum efficiency and year-round comfort.
How often should my air conditioner or heater be serviced?
For optimal performance we recommend a professional maintenance visit twice a year—once in spring before the summer heat arrives and again in autumn before the cooler months. Routine servicing involves cleaning indoor and outdoor coils, checking refrigerant pressures, testing electrical components, confirming air-flow rates and recalibrating thermostats. Filters should be inspected monthly and cleaned or replaced as required. Regular servicing keeps energy bills low, extends equipment life and preserves manufacturer warranties.
Can you help me choose an energy-efficient solution for Mascot’s mild winters and humid summers?
Absolutely. During a free on-site assessment we measure your home’s heat load, look at insulation, window orientation and occupancy patterns, then recommend the most efficient option. Inverter-driven reverse-cycle systems generally offer the best year-round efficiency in Mascot, delivering up to 4.5–6.0 kW of heating or cooling for every kW of electricity consumed. We can add zoning to heat or cool only the rooms you’re using, integrate smart Wi-Fi controls and specify units with high Australian star ratings to keep running costs as low as possible.
How fast can you respond to an emergency breakdown in Mascot?
Our technicians are on call 24/7, and because we’re based locally we can usually reach any address in Mascot within 1–2 hours. All service vehicles carry common spare parts so we resolve most faults on the first visit. After-hours repairs attract a small surcharge, but we provide an upfront quotation before any work begins. If a major component has failed, we can supply portable heaters or loan units to keep you comfortable until a permanent fix is in place.
Do you offer duct cleaning and indoor air-quality upgrades for allergy sufferers?
Yes. We provide comprehensive duct cleaning that removes dust, mould and debris in accordance with Australian Standard AS 3666. Add-on options include hospital-grade HEPA filtration, UV-C sterilisation lamps, electrostatic filters and whole-home dehumidifiers—all proven to reduce allergens, pet dander and airborne pathogens. Our technicians will inspect your existing system and recommend the right combination to improve air quality and help relieve asthma or hay-fever symptoms.
Are there rebates or finance plans for upgrading my HVAC system in NSW?
Homeowners and businesses in Mascot may be eligible for incentives under the NSW Energy Savings Scheme and federal Small-scale Technology Certificates (STCs) when installing high-efficiency heat-pump or reverse-cycle units. Depending on system size, rebates can offset hundreds of dollars of the upfront cost. We’ll handle the paperwork and apply the discount directly to your quote. For any remaining balance we offer interest-free payment plans over 12–24 months, subject to approval, so you can enjoy improved comfort now and pay it off over time.