Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Heating and Air Conditioning | Maynardville

From frosty January nights to the dog days of summer in Maynardville, HEP’s certified technicians keep your comfort dialed in. We arrive on time, in uniform, and armed with the latest diagnostic tools, ready to tackle any challenge your system can throw at us. Whether it’s reviving a furnace on the fritz, fine-tuning an air conditioner for peak efficiency, or installing a smart thermostat that learns your lifestyle, our pros combine deep technical know-how with a neighborly touch that’s earned five-star reviews all over Union County.

Because every home and budget is different, we tailor solutions instead of pushing one-size-fits-all fixes. Expect straightforward pricing, clear explanations, and workmanship backed by solid warranties—so you can relax and simply enjoy reliable heating and air conditioning all year long. Call today, and feel the HEP difference the next time you walk through your front door.

FAQs

What HVAC certifications do your technicians hold?

All of our technicians are EPA Section 608–certified to safely handle refrigerants and are NATE-certified (North American Technician Excellence) in core Heating & Air Conditioning service. Many also maintain specialized credentials such as HVAC Excellence Heat Pump Certification and factory-authorized training from leading equipment manufacturers. These qualifications ensure that every repair, installation, or tune-up in Maynardville meets the latest safety codes and performance standards.

Do you provide both heating and cooling services in Maynardville?

Yes. We are a full-service HVAC contractor serving the entire Maynardville area. Our certified technicians install, repair, and maintain gas furnaces, electric heat pumps, ductless mini-splits, central air conditioners, and dual-fuel systems. Whether you need winter furnace repairs, a spring AC tune-up, or a complete system replacement, we have the expertise and parts on hand to keep you comfortable year-round.

How quickly can a certified technician arrive for emergency repairs?

We offer 24/7 emergency HVAC service. Calls received before midnight typically see a technician at your door within 2–4 hours, even on weekends or holidays. Our trucks are fully stocked with common replacement parts, allowing most emergency heating or cooling problems in Maynardville to be resolved during the first visit.

Can your technicians service all HVAC brands and models?

Absolutely. Because our team is NATE-certified and factory-trained, we can diagnose and repair equipment from Trane, Carrier, Lennox, Goodman, Rheem, Daikin, American Standard, and many other brands. We also stay current with variable-speed and inverter technologies, so homeowners with newer high-efficiency systems can rely on us for warranty-compliant service.

What maintenance plans do you offer to Maynardville homeowners?

We provide flexible annual and semi-annual maintenance agreements. A basic plan includes one heating and one cooling tune-up per year, priority scheduling, reduced diagnostic fees, and a 10 percent discount on parts and labor. Premium plans add benefits such as no after-hours charges, indoor air quality inspections, and monthly filter delivery. Regular maintenance extends equipment life, preserves warranties, and can lower utility bills by up to 15 percent.

How do your certified technicians help improve energy efficiency and indoor air quality?

During service visits, our technicians perform load calculations, check duct integrity, test refrigerant charge, and calibrate thermostats to maximize system efficiency. We also offer high-MERV filters, UV-C lights, and whole-home dehumidifiers to reduce allergens, mold, and excess humidity. These measures not only lower energy consumption but also create a healthier living environment for Maynardville residents.

HEP Heat and Air
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(423) 228-7742