- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | McDonald
From boutique shops on West Main to family homes tucked along peaceful cul-de-sacs, McDonald trusts HEP’s certified technicians to keep indoor air fresh, balanced, and healthy. We bring decades of heating and cooling know-how, but our real specialty is listening—pinpointing the hidden sources of dust, excess humidity, or lingering odors and tailoring a solution that fits your space and budget. Because we’re local, we understand the region’s temperature swings and pollen seasons, and we stock the right filters, purifiers, and smart controls to tackle them fast.
Schedule a visit and experience why neighbors rave about our courteous, shoe-cover-wearing crews and clear, upfront pricing. From installing energy-efficient ERV systems to sealing leaky ductwork and calibrating thermostats, we handle every step so you can simply breathe easier. When it comes to ventilation and air quality in McDonald, HEP delivers comfort you can feel—and purity you can prove with every refreshed lungful.
FAQs
How often should I schedule HVAC maintenance for my McDonald home?
For most homes in McDonald, we recommend professional maintenance twice a year—once in spring for your cooling system and once in fall for heating. Regular tune-ups help maintain energy efficiency, prevent unexpected breakdowns during peak seasons, and keep manufacturer warranties valid. Our certified technicians perform a complete inspection, cleaning, safety check, and performance test at every visit.
What indoor air quality products or services do you provide?
We offer whole-home air purifiers, high-efficiency media filters, UV germicidal lamps, humidifiers, dehumidifiers, and energy-recovery ventilators (ERVs). Our team can test your indoor air, identify concerns such as allergens, VOCs, or excessive humidity, and then recommend the right combination of equipment and filtration to address them. All installations are carried out by EPA-certified technicians to ensure optimal performance and compliance with local codes.
How can I tell if my ventilation system needs repair or an upgrade?
Warning signs include persistent odors, condensation on windows, uneven temperatures between rooms, excessive dust buildup, and rising utility bills. If you notice these issues—or if your home was built before modern ventilation standards were adopted—schedule an assessment. We’ll measure airflow, inspect ductwork for leaks or blockages, and determine whether repairs, sealing, or a complete ventilation upgrade is the most cost-effective solution.
Are your technicians certified, and why does that matter?
Yes. Every technician on our team holds NATE (North American Technician Excellence) or equivalent state HVAC licenses, as well as EPA Section 608 refrigerant handling certification. This ensures they can accurately diagnose complex HVAC and air-quality problems, follow safety protocols, and install equipment according to manufacturer specifications—protecting your investment and ensuring peak system performance.
What types of heating and cooling systems do you service?
We service and install all major brands of gas furnaces, electric heat pumps, air conditioners, ductless mini-splits, packaged rooftop units, and geothermal systems. Our expertise also covers smart thermostats and zoning controls to improve comfort and efficiency. Whether your system is ten years old or brand-new, our certified technicians have the training and diagnostic tools to keep it running smoothly.
Do you offer emergency HVAC service in McDonald, and what should I do until help arrives?
Yes. We provide 24/7 emergency heating, cooling, and ventilation repairs throughout McDonald and the surrounding area. If your system fails, first turn it off at the thermostat, check your breaker panel for tripped circuits, and replace a dirty filter if you have a spare. Then call our emergency line; a certified technician will arrive with fully stocked parts to restore comfort as quickly as possible.