- HEP Heat and Air
- Certified Comfort Specialists

Certified Comfort Specialists
Certified Comfort Specialists | Air Conditioning | Heating and Air Conditioning | McMinnville
When McMinnville heat turns relentless, HEP’s Certified Comfort Specialists arrive with fast answers and a friendly smile. From pinpointing thermostat troubles to swapping out outdated systems, our technicians combine decades of experience with ongoing factory training to deliver precise, worry-free air conditioning solutions. We’re local, so we understand the Tennessee humidity—and we stand behind every repair, replacement, or tune-up with transparent pricing and a 100% satisfaction guarantee.
Beyond emergency fixes, we love helping neighbors lower utility bills and breathe cleaner, healthier indoor air. Ask about high-efficiency upgrades, smart thermostats, and maintenance plans that keep your equipment humming at peak performance all year long. With HEP, comfort isn’t a luxury; it’s a promise nurtured by professionals who treat your home like their own.
FAQs
What air-conditioning services do your Certified Comfort Specialists provide in McMinnville?
Our team offers the full spectrum of residential and light-commercial AC services, including new system design and installation, replacement of outdated equipment, high-efficiency heat-pump conversions, seasonal tune-ups, indoor-air-quality upgrades, ductwork repair and sealing, smart-thermostat integration, and 24/7 emergency repair. Every technician who arrives at your door is factory-trained, NATE-certified, drug-tested, background-checked, and fully insured, so you receive expert workmanship and total peace of mind.
Why should I choose a Certified Comfort Specialist instead of a standard HVAC contractor?
Certified Comfort Specialists have undergone rigorous manufacturer and industry training that exceeds Oregon’s licensing requirements. They must maintain high customer-satisfaction scores, participate in ongoing education on the latest HVAC technologies, and adhere to strict service-quality audits. This higher standard translates into properly sized equipment, code-compliant installations, faster diagnostics, longer-lasting repairs, and valid factory warranties that might be voided by non-certified work.
How often should I schedule maintenance for my air conditioner in Yamhill County’s climate?
We recommend a comprehensive tune-up every spring, prior to McMinnville’s warmest months. Seasonal maintenance cleans coils, checks refrigerant charge, tests safety controls, and verifies airflow, which can prevent up to 80 % of breakdowns and keep your system operating up to 25 % more efficiently. For heat pumps that provide both heating and cooling, a second inspection in the fall is advisable to prepare for winter operation.
Do you provide emergency AC repair, and how quickly can you reach my McMinnville home?
Yes. Our on-call Certified Comfort Specialists are available 24 hours a day, 365 days a year. Because we dispatch from McMinnville and maintain fully stocked service vans, we can usually be at your door within 2 hours of your call—often sooner during normal business hours. There are no overtime charges for Comfort Club members, and all repairs are backed by a parts-and-labor warranty.
Which air-conditioning brands do you service or install?
As independent Certified Comfort Specialists we are authorized dealers for Carrier, but our technicians are trained to service and repair all major brands, including Trane, Lennox, Goodman, Rheem, York, Daikin, and Mitsubishi. We keep a large inventory of OEM and universal parts on hand, enabling rapid repairs regardless of the manufacturer.
Are there energy-efficiency incentives or financing options available for a new AC system in McMinnville?
Absolutely. Many high-efficiency air conditioners and heat pumps qualify for Energy Trust of Oregon cash rebates, federal tax credits of up to $2,000 under the Inflation Reduction Act, and utility incentives from Portland General Electric and Northwest Natural. We’ll handle the paperwork and verify eligibility. For any remaining balance, we offer 0 % APR financing for up to 18 months (with approved credit) or low-interest plans extending to 10 years, so you can enjoy immediate comfort without a large upfront expense.