Family-owned Company
Family-owned Company | Heat Repair | Heating and Air Conditioning | McMinnville
When winter winds rattle the windows in McMinnville, HEP’s family-owned team swoops in with fast, no-nonsense heat repair that gets your home cozy again before the cocoa cools. Our licensed technicians arrive in fully stocked vans, ready to diagnose any furnace hiccup—cracked heat exchangers, faulty igniters, stubborn thermostats—and fix it on the spot. Because we’ve served Tennessee families for decades, we know the value of clear communication, upfront pricing, and leaving every workspace cleaner than we found it.
From emergency after-hours calls to preventative tune-ups that keep utility bills low, we treat every customer like a neighbor and every system like our own. Choose HEP Heating & Air for dependable craftsmanship, honest advice, and the peace of mind that comes from a local company dedicated to your year-round comfort.
FAQs
What are the most common warning signs that my heating system needs repair?
Watch for uneven temperatures from room to room, unusual noises such as banging or squealing, short on-off cycling, a sudden spike in utility bills, or the smell of burning or mustiness when the unit starts. Any of these can signal worn parts, airflow restrictions, or electrical issues that should be inspected by a professional before they cause a complete breakdown.
How fast can your family-owned team get to my McMinnville home if I have a heating emergency?
Because we live and work right here in Yamhill County, our on-call technicians can usually arrive anywhere in McMinnville within two hours—even after hours, weekends, and holidays. For true no-heat emergencies when outside temperatures are dangerously low, we prioritize same-day service and will guide you over the phone with safety steps until we arrive.
Do you service all makes and models of furnaces, heat pumps, and boilers?
Yes. Our technicians hold NATE and EPA certifications and carry stocked service vehicles with parts for major brands such as Trane, Lennox, Carrier, Rheem, Goodman, and Daikin. Whether your system is gas, electric, oil, or a dual-fuel heat pump, we have the diagnostic tools and factory-approved parts to repair it according to manufacturer specifications without voiding your warranty.
What does a typical heat repair visit cost, and will I get an upfront estimate?
We charge a flat diagnostic fee that covers the trip and a complete system inspection. After identifying the problem, we present a written estimate showing parts, labor, and any optional upgrades. No work is performed until you approve the price, so there are no surprises on your final invoice. We also waive the diagnostic fee when you proceed with the repair and offer financing for larger jobs.
My furnace is over 15 years old. Should I repair it again or replace it?
Our comfort specialist will evaluate the age, repair history, energy efficiency, and current condition of your unit. If the heat exchanger is cracked, repairs exceed 30–40 % of the cost of a new system, or if utility bills are high, replacement often makes financial sense. We provide side-by-side repair-versus-replace cost comparisons and can install high-efficiency equipment that may qualify for utility rebates and tax credits.
How can I prevent future heating breakdowns and extend the life of my system?
Change or clean your air filter every 1–3 months, keep supply and return vents unblocked, and set your thermostat to reasonable temperatures rather than frequent drastic changes. Most importantly, schedule professional maintenance each fall. Our Precision Tune-Up includes cleaning burners and blower components, checking safety controls, tightening electrical connections, and verifying gas pressure and airflow. Members of our Comfort Club receive annual maintenance, priority scheduling, and discounts on repairs.