Workmanship Guarantee
Workmanship Guarantee | Heat Repair | Heating and Air Conditioning | McMinnville
When the chill settles over McMinnville, you don’t just want any technician—you want the confidence that comes with HEP’s legendary workmanship guarantee. Our seasoned pros arrive on time, respect your home like it’s their own, and back every wrench turn with a promise: if it isn’t fixed right, we’ll make it right at no extra cost. From faulty igniters to uneven room temps, we diagnose fast, explain clearly, and restore cozy comfort without surprises on your bill.
That dedication is why families and businesses alike trust us for reliable heat repair. We combine cutting-edge tools with small-town courtesy, ensuring your system runs efficiently long after we leave. Call today and feel firsthand how HEP turns mid-winter breakdowns into warm, worry-free days—guaranteed.
FAQs
What does your workmanship guarantee cover for heat repair services in McMinnville?
Our workmanship guarantee covers all labor-related aspects of the heat repair we perform. If any issue arises because of how the repair was installed, adjusted, or finished—including faulty connections, improper calibration, or incorrect component placement—we will return promptly to correct the problem at no cost to you. The guarantee applies for one full year from the date of service and is separate from the manufacturer’s parts warranty.
How long is the workmanship guarantee valid after my heating repair?
The workmanship guarantee is valid for 12 months from the original service date. During this period, if the same problem reoccurs due to our workmanship, we’ll make the necessary corrections free of charge. For ongoing protection after the first year, we also offer optional maintenance plans that include extended coverage and seasonal tune-ups.
Does the guarantee include both parts and labor?
The workmanship guarantee specifically covers labor—the quality of the installation and repair work we perform. Parts are covered under their respective manufacturer warranties, which can range from one to ten years depending on the component. If a part fails within its warranty period, we handle the claim and replacement, and our labor for the replacement is covered under the workmanship guarantee.
Are emergency heat repairs still backed by your workmanship guarantee?
Yes. Whether the repair is scheduled or an after-hours emergency, the same 12-month workmanship guarantee applies. Our technicians follow identical quality standards regardless of the time or urgency of the call, ensuring McMinnville homeowners receive reliable, guaranteed service even in the middle of the night or on weekends.
What steps should I take if I suspect a workmanship-related issue after my repair?
Call our office as soon as you notice the problem. Provide your original service date, invoice number, and a brief description of the issue. We will schedule a priority visit—typically within 24 hours—to inspect and correct the problem. There are no trip fees, diagnostic charges, or labor costs when a repair falls under our workmanship guarantee.
Is the workmanship guarantee transferable if I sell my home in McMinnville?
Yes. If you sell your home within 12 months of the repair, the workmanship guarantee transfers automatically to the new homeowner for the remainder of the coverage period. Simply give the buyer your original service documentation, and they can contact us directly if any workmanship-related issue arises.