Cool Club Maintenance

HEP Heat and AirCool Club Maintenance

Cool Club Maintenance | Air Conditioning | Heating and Air Conditioning | Morristown

When summer cranks up the heat in Morristown, HEP’s Cool Club is the easiest way to keep your home perfectly chill. Our seasoned techs perform twice-yearly tune-ups that optimize efficiency, lower utility bills, and spot little issues before they become meltdown-level problems. Because we specialize in air conditioning, you get precision care tailored to the demands of East Tennessee’s humidity and temperature swings.

Membership also unlocks VIP perks: priority scheduling, waived after-hours fees, and exclusive discounts on repairs or system upgrades. Whether your AC is a trusty veteran or a brand-new install, we treat it like our own so you can focus on backyard barbecues instead of thermostat drama. Join Cool Club today and experience Morristown’s most dependable comfort crew in action.

FAQs

What are the main benefits of joining the Cool Club Maintenance Plan for my air conditioner in Morristown?

Membership guarantees two precision tune-ups per year, priority scheduling during peak season, a 15% discount on repairs, and documented maintenance that keeps your manufacturer warranty valid. Because Morristown’s humid summers make ACs work harder, the plan is designed to maximize efficiency, extend equipment life, and reduce the risk of untimely breakdowns.

How often will a technician visit my home under the Cool Club plan?

You receive two scheduled visits every 12 months—one in early spring to prepare your system for summer cooling and a second in the fall to confirm the system is ready for the next season. If you need an additional visit for any reason, members get same-day or next-day priority service.

Does routine AC maintenance really lower my energy bills?

Yes. Dirty coils, clogged filters, and low refrigerant can make your unit work up to 20% harder. Our maintenance includes coil cleaning, refrigerant top-off, and airflow balancing, which typically delivers a 5–15% reduction in monthly electricity costs for Morristown homeowners, especially during July and August when demand peaks.

What exactly is covered during a standard Cool Club air-conditioning maintenance visit?

Each visit follows a 20-point checklist: inspect and clean condenser and evaporator coils, replace or wash air filter, test thermostat calibration, check refrigerant levels and pressures, tighten electrical connections, measure motor amperage and voltage, clear condensate drain line, lubricate moving parts, inspect duct connections, and verify system start-up and shut-down cycles. You receive a digital report with photos and recommendations before we leave.

Will routine maintenance really help me avoid emergency AC breakdowns during Morristown summers?

Statistically, 8 out of 10 cooling failures are caused by neglect. By catching worn capacitors, loose wiring, or low refrigerant early, we prevent most breakdowns. Members experience 50% fewer emergency calls than non-members, and if a covered component fails, you get priority service and discounted repairs.

How do I sign up for the Cool Club and what does it cost?

Enrollment is simple: call our office, schedule your first visit online, or sign up with a technician while we’re already at your home. The plan costs $169 per year for the first system and $129 for each additional unit. Payments can be made annually or split into monthly installments, and there are no sign-up fees or long-term contracts—you can cancel anytime with a prorated refund.

HEP Heat and Air
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(423) 228-7742