Gas Furnace
Gas Furnace | Heat Repair | Heating and Air Conditioning | Morristown
When a Tennessee chill slips under your door, Morristown homeowners turn to HEP’s seasoned technicians for fast, fuss-free comfort. We specialize in gas furnace heating and air conditioning service that keeps every room cozy, every utility bill sensible, and every family member smiling—no matter how hard winter bites. From precision diagnostics to factory-grade parts, our team handles each call with the hometown courtesy and transparency you expect from a neighbor.
If a burner won’t ignite or a blower suddenly falls silent, our 24/7 emergency heat repair expertise is only minutes away. We arrive in fully stocked vans, explain the fix in plain English, and back our work with iron-clad guarantees, so you’re never left guessing about costs or results. Call, click, or wave us down on West Morris Boulevard—HEP is ready to restore your warmth today.
FAQs
What types of gas furnaces do you service in Morristown?
Our technicians are factory-trained to diagnose and repair every major brand and model of natural-gas or propane furnace found in Morristown homes and small businesses, including single-stage, two-stage, and fully modulating high-efficiency units. Whether your system is a 1980s standing-pilot furnace or the latest 97% AFUE condensing model with communicating controls, we carry the specialized tools, OEM replacement parts, and combustion-analysis equipment needed to restore it to safe, efficient operation.
How do I know if my furnace needs repair or replacement?
Warning signs include uneven heating, rising gas bills, short-cycling, strange odors or noises, yellow burner flames, or a CO detector alarm. If your unit is under 12-15 years old and the heat exchanger is intact, most problems—such as failed igniters, pressure switches, blower motors, or control boards—are economical to repair. When repairs exceed 30–40% of the cost of a new ENERGY STAR furnace, or if the heat exchanger is cracked, replacement is usually the smarter long-term investment. During a service visit we perform a full safety/efficiency evaluation and give you itemized repair vs. replacement options so you can make an informed choice.
How quickly can you respond to emergency no-heat calls in Morristown?
From October through March we staff a 24/7 live dispatch line. Calls received before 5 p.m. are usually handled the same day; after-hours no-heat emergencies are prioritized and a technician is typically on-site within 2–4 hours anywhere in the Morristown area, including Cedar Knolls, Morris Plains, and Whippany. Our service vans are stocked with the most common igniters, flame sensors, gas valves, and blower motors, allowing us to complete more than 85% of repairs on the first visit.
Do you offer preventive maintenance plans for gas furnaces?
Yes. Our ComfortGuard plan includes a comprehensive 22-point tune-up each fall, priority scheduling, 15% off parts and labor, and documentation that keeps your manufacturer warranty valid. The tune-up covers combustion analysis, burner cleaning, heat-exchanger inspection, thermostat calibration, filter replacement, and verification of safety controls. Regular maintenance not only extends equipment life but can improve fuel efficiency by 5–10% and reduce unexpected breakdowns by up to 70%.
Are your technicians certified to work on both heating and air conditioning systems?
Absolutely. All field personnel hold EPA Section 608 certification for refrigerant handling and NATE (North American Technician Excellence) credentials in both Gas Heating and Air Conditioning. That means one visit can address furnace issues, AC problems, or combined HVAC concerns such as shared blower or thermostat faults. Our techs undergo ongoing factory training to stay current with evolving smart-home, variable-speed, and inverter heat-pump technologies as well.
What incentives or rebates are available for upgrading to a high-efficiency furnace in Morristown?
Homeowners replacing an older gas furnace with a qualifying 95%+ AFUE model may be eligible for: • up to $600 in federal tax credits under the Inflation Reduction Act, • New Jersey’s Clean Energy Program rebates of $250–$500 when the unit is paired with a smart thermostat, and • utility company rebates that range from $150–$700 depending on efficiency tier. Our comfort advisors will calculate your exact savings, complete the rebate paperwork, and provide projected annual fuel-cost reductions so you can see how quickly a new system will pay for itself.