- HEP Heat and Air
- Heat Repair Team

Heat Repair Team
Heat Repair Team | Heat Repair | Heating and Air Conditioning | Morristown
When your Morristown home turns chilly, HEP’s trusted technicians arrive fast, tools in hand and smiles on their faces. From mysterious noises in the middle of the night to furnaces that refuse to ignite, we diagnose the problem, explain your options in plain English, and get the warmth flowing again—often in a single visit. Our factory-trained pros service all makes and models, and every repair is backed by transparent pricing and our “Happy HEP” satisfaction guarantee.
Neighbors have relied on us for decades because we treat every call like an emergency and every customer like family. Whether you need urgent heat repair after an unexpected breakdown or a thorough tune-up to prevent one, we combine cutting-edge know-how with small-town courtesy. One call and you’ll see why Morristown trusts HEP to keep winter outside where it belongs.
FAQs
How can I tell if my heating system needs professional repair?
Look for warning signs such as uneven room temperatures, strange noises (grinding, banging, or squealing), frequent cycling on and off, a sudden spike in utility bills, or lukewarm air coming from the vents. If you notice any of these symptoms—or if your furnace or heat pump simply won’t turn on—call our Morristown heat repair team promptly to prevent further damage and restore comfort.
What kinds of heating equipment do you service in Morristown?
Our technicians are trained to repair all major residential and light-commercial systems, including gas and electric furnaces, heat pumps, ductless mini-splits, boilers, and hybrid heating setups. We work on leading brands such as Trane, Carrier, Lennox, Ruud, Rheem, Goodman, and more. No matter the make or model, we have the diagnostic tools and OEM parts to get your unit running efficiently again.
How quickly can you respond to an emergency no-heat situation?
We provide 24/7 emergency heat repair throughout Morristown and the surrounding Morris County area. Calls received before 10 p.m. typically see a technician on-site in under two hours, and overnight calls are triaged to arrive as early as possible the next morning. Our fully stocked service vans mean most repairs are completed in a single visit, even after hours.
Are your repair technicians licensed, insured, and certified?
Yes. Every member of our heating and air-conditioning team holds a New Jersey HVACR license, carries full liability and workers’ compensation insurance, and maintains North American Technician Excellence (NATE) certification. Ongoing factory training keeps us current on the latest equipment and safety standards, giving you peace of mind that the job will be done right the first time.
What steps can I take to avoid future heating breakdowns?
Preventive maintenance is the key. Replace or clean air filters every 1-3 months, keep supply and return vents unobstructed, and schedule a professional tune-up each fall. During our tune-ups we clean burners, test safety controls, check refrigerant levels (for heat pumps), tighten electrical connections, and inspect heat exchangers for cracks. These measures improve efficiency, extend equipment life, and catch minor issues before they become costly repairs.
Do you offer warranties or satisfaction guarantees on your heat repair work?
Absolutely. All repairs come with a 1-year parts and labor warranty, and select OEM parts carry longer manufacturer warranties. If the same issue recurs within the warranty period, we’ll return at no charge. Additionally, our 100 % satisfaction guarantee means you don’t pay until the system operates to your expectations—backed by our A+ BBB rating and dozens of five-star Morristown customer reviews.