- HEP Heat and Air
- Comfort Specialists

Comfort Specialists
Comfort Specialists | HVAC Unit Replacement | Heating and Air Conditioning | Morristown
When Morristown’s muggy afternoons or frosty mornings push your aging system to its limits, HEP’s Comfort Specialists make reclaiming perfect indoor temps easy. Our NATE-certified technicians arrive on time, listen to your concerns, and guide you through every step of an HVAC unit replacement—from sizing and load-calculations to selecting energy-saving equipment that keeps utility bills in check. You’ll get upfront pricing, crystal-clear timelines, and workmanship backed by robust warranties, all delivered by a local team that treats your home like their own.
Because we live and work in the Lakeway Area, we know how quickly weather can change—and how urgent reliable heating and cooling can be. That’s why we stock premium brands, offer stress-free financing, and handle permits and disposal so you don’t lift a finger. Ready to breathe easier? Call or click today and feel the comfort difference only HEP can provide.
FAQs
When should I consider replacing my HVAC unit instead of repairing it?
Most systems last 10–15 years. If your unit is in that age range, needs frequent repairs, uses R-22 refrigerant, or your energy bills keep creeping up, replacement is usually more cost-effective than another major repair. A new system will be more efficient, quieter, and covered by a fresh warranty.
How long does a typical HVAC replacement take?
For a straightforward change-out (replacing the indoor and outdoor units in the same locations), our crew can normally finish in one full day. If new ductwork, electrical upgrades, or a line-set relocation is required, the project may extend to two days. We’ll provide a detailed timeline after your on-site evaluation.
What size HVAC system do I need for my Morristown home?
Proper sizing depends on square footage, insulation levels, window count, ceiling height, and even shade trees. Our comfort specialist performs a Manual J load calculation to determine the exact BTU capacity your home needs to stay comfortable during Morristown’s humid summers and chilly winters. An accurately sized unit runs longer, more efficient cycles and prevents hot- and cold-spot complaints.
Are there rebates, tax credits, or financing options available in Morristown for HVAC replacements?
Yes. Many high-efficiency heat pumps and air conditioners qualify for federal tax credits of up to $2,000 under the Inflation Reduction Act. Local utility companies such as Morristown Utilities occasionally offer rebates for ENERGY STAR® systems or smart thermostats. We also partner with financing providers who can spread the cost into low-monthly payments, often with 0% promotional terms upon approval.
How much can I expect to save on energy bills with a new high-efficiency unit?
Homeowners replacing a 10-SEER system with a 16–18 SEER2 unit typically see 25–40 % lower cooling costs. If you switch from an 80 % AFUE furnace to a 97 % condensing model, winter gas consumption can drop by 15–20 %. Actual savings depend on usage habits, thermostat settings, insulation, and duct condition, but most customers report the new system paying for itself through energy savings within 5–7 years.
What kind of maintenance does a new HVAC system require to stay under warranty?
Manufacturers require documented professional maintenance—usually a spring AC tune-up and a fall heating tune-up—during each warranty year. Tasks include cleaning coils, checking refrigerant charge, testing safety controls, and replacing filters. Enrolling in our Comfort Club plan keeps you compliant, extends equipment life, and provides priority service should anything unexpected arise.