Heat Pumps

HEP Heat and AirHeat Pumps

Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Morristown

Looking for a smarter, greener way to stay comfortable in Morristown? HEP’s heat pumps deliver whisper-quiet heating in winter and refreshing air conditioning in summer, all while trimming your energy bills. Our certified technicians size, install, and fine-tune each system to your home’s unique layout, ensuring you enjoy steady temperatures and healthier indoor air year-round. Because heat pumps transfer — rather than generate — heat, you get twice the efficiency of traditional HVAC equipment and none of the fossil-fuel fuss.

When your aging system starts groaning, trust HEP for seamless HVAC unit replacement that swaps frustration for peace of mind. We handle everything from removing the old units to registering your new warranty, and we offer flexible financing to make the upgrade easy on your budget. With 24/7 emergency support and deep roots in the Morristown community, HEP doesn’t just install equipment; we deliver comfort you can count on for decades.

FAQs

How do I know if it’s time to replace my current HVAC unit with a new heat-pump system?

Most systems need replacement after 12–15 years, but age alone isn’t the only factor. Rising utility bills, uneven temperatures, frequent repairs, loud operation, and outdated refrigerant (R-22) are common warning signs. Our Morristown technicians perform a full load calculation and diagnostic test to confirm whether repair or replacement is the smarter investment.

Will a heat pump keep my Morristown home warm enough during the winter?

Yes. Today’s cold-climate heat pumps efficiently extract heat even when outdoor temperatures drop into the teens. For extremely cold snaps, we can integrate an electric or gas backup heater (dual-fuel system) to guarantee comfort without sacrificing efficiency.

How much can I expect to save on energy costs after switching to a high-efficiency heat pump?

Savings vary by home size, insulation level, and your previous system’s efficiency, but most Morristown homeowners see 25–50 % lower heating costs and up to 30 % lower cooling costs. We provide a personalized energy-savings projection during your in-home estimate so you know what to expect before you buy.

Are there rebates or tax credits available for heat pump installations in Morristown?

Absolutely. Federal tax credits under the Inflation Reduction Act offer up to 30 % of installed cost (max $2,000) for qualifying ENERGY STAR heat pumps. Tennessee Valley Authority and local utilities frequently add $200–$500 rebates, and manufacturers supply seasonal discounts. Our office handles all paperwork so you can claim every dollar you’re eligible for.

How long does a typical heat pump replacement take, and will I be without heating or cooling?

A standard change-out is completed in one day. We start around 8 a.m., remove the old equipment, set the new outdoor and indoor units, update line sets and electrical, pressure-test, evacuate, and charge the system. You’ll usually be without heating/cooling for only 4–6 hours. Complex duct upgrades may add an extra day, but we’ll provide portable heaters or coolers if needed.

What warranties and maintenance plans do you offer on new heat pump systems?

All premium units include a 10-year parts warranty and up to 10-year labor coverage when you register within 60 days. We also provide our Comfort Shield Maintenance Plan—two precision tune-ups per year, priority service, and 15 % repair discounts—for as little as $18 per month, keeping your new system running at peak efficiency and protecting your warranty requirements.

HEP Heat and Air
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(423) 228-7742