- HEP Heat and Air
- Air Conditioner

Air Conditioner
Air Conditioner | Heating and Air Conditioning | Morristown
When the Tennessee temps swing from frosty mornings to sultry afternoons, Morristown homeowners count on HEP to keep every room perfectly comfy. Our licensed technicians specialize in precision diagnostics, energy-saving upgrades, and same-day repairs, bringing decades of know-how to every thermostat tweak and system overhaul. From whisper-quiet AC tune-ups to rapid-response furnace fixes, we arrive on time, clean up thoroughly, and back our work with clear, upfront pricing—so you can get back to enjoying life instead of worrying about your HVAC.
Whether you’re planning a high-efficiency replacement, need better indoor air quality, or want reliable seasonal maintenance, HEP is your one-call solution for dependable heating and air conditioning in Morristown and the surrounding lake country. Let our friendly team help you maximize comfort, slash utility bills, and stay ahead of unexpected breakdowns—all with service that feels as good as a cool breeze on a summer night.
FAQs
How often should I schedule maintenance for my heating and air-conditioning system in Morristown?
Because East Tennessee experiences both hot, humid summers and cool winters, we recommend professional maintenance twice a year—an A/C tune-up in spring and a furnace or heat-pump check in fall. Regular service keeps the system efficient, helps prevent unexpected breakdowns during peak seasons, and maintains manufacturer warranty coverage.
What size air-conditioning system do I need for my Morristown home?
Proper sizing depends on square footage, insulation quality, window area, sun exposure, occupancy, and even ceiling height. Our technicians perform a Manual J heat-load calculation to determine the exact cooling and heating capacity your home requires. An oversized unit short-cycles, wastes energy, and causes humidity problems, while an undersized system struggles to keep you comfortable.
Are high-efficiency HVAC units worth the investment in our climate?
Yes. Morristown’s mixed-humid climate means you rely on both heating and cooling for much of the year. High-efficiency systems (16+ SEER2 for cooling and 95+ AFUE for gas furnaces or high HSPF heat pumps) can cut annual utility bills by 20–40%. Federal tax credits, TVA energy-efficiency rebates, and lower operating costs usually offset the higher upfront price within a few years.
Can a heat pump effectively heat my home during Morristown winters?
Modern heat pumps are designed for colder temperatures and remain efficient down to the mid-teens. For our typical winter lows (around 28°F), an ENERGY STAR® cold-climate heat pump provides reliable, efficient heating. Many homeowners choose a dual-fuel system, pairing a heat pump with a gas furnace for backup heat during the coldest snaps, giving you maximum comfort and energy savings.
What indoor air-quality options do you recommend for local households with allergies?
We offer whole-home solutions such as MERV-13 or HEPA media filters, UV-C germicidal lamps to neutralize mold and bacteria on the evaporator coil, and humidity control systems to keep indoor RH at 40–50%. These upgrades integrate with your existing ductwork and can dramatically reduce pollen, dust, and pet dander—common triggers in Morristown’s allergy seasons.
How quickly can you respond if my A/C stops working on a hot summer weekend?
Our Morristown team provides 24/7 emergency service. Calls received before noon are usually handled the same day, and we keep fully stocked service vehicles so most repairs are completed on the first visit. Emergency after-hours service is available, so you never have to wait until Monday to get your comfort restored.