- HEP Heat and Air
- Free Moisture Assessment

Free Moisture Assessment
Free Moisture Assessment | Dehumidifier Installation | Heating and Air Conditioning | Mountain City
Mountain City’s misty mornings and muggy afternoons can make even the coziest home feel clammy. HEP’s local comfort specialists offer a free moisture assessment that pinpoints the hidden sources of excess humidity affecting your heating and air conditioning equipment, indoor air quality, and monthly energy bills. We arrive with precision sensors, decades of know-how, and a passion for restoring that crisp, mountain-fresh feel you expect in your living spaces.
Once we’ve mapped the moisture, our team walks you through clear, budget-friendly solutions—often ready for same-day dehumidifier installation that blends seamlessly with your existing HVAC system. From safeguarding wooden floors and drywall to keeping allergens and mold at bay, you’ll breathe easier, sleep better, and protect your home’s value. Schedule your no-cost assessment today and discover how effortlessly dry comfort can be.
FAQs
Why is a free moisture assessment important before installing a dehumidifier in Mountain City?
Mountain City’s humid, variable climate can hide moisture problems inside walls, crawl spaces, and ductwork. A no-cost assessment pinpoints excess humidity sources, mold risks, and HVAC inefficiencies so we can size the dehumidifier correctly and recommend any duct or insulation improvements. Skipping this step could lead to an under- or over-sized unit, higher energy bills, and lingering moisture issues.
What happens during the free moisture assessment?
Our certified technician arrives at your home, measures temperature and relative humidity in multiple rooms, inspects the HVAC system, crawl space, attic, and ductwork, and uses infrared cameras and moisture meters to detect hidden damp spots. We then review the findings with you, explaining problem areas, recommended fixes, and ideal dehumidifier capacity—all in about 60–90 minutes with no obligation.
How do I know which dehumidifier size or model I need?
After collecting data—home square footage, current humidity levels, air-flow rate, and existing HVAC load—we use ACCA Manual J sizing guidelines to calculate the required pints-per-day removal rate. We’ll present 2-3 ENERGY STAR® options that meet those specs, explaining up-front costs, operating expenses, noise levels, and warranty coverage so you can choose confidently.
Will a whole-home dehumidifier raise my energy bills?
In most Mountain City homes, adding a properly sized dehumidifier actually reduces overall energy use. Lower indoor humidity allows you to set the thermostat 2–3°F higher while feeling just as comfortable, easing the air-conditioner’s workload. The dehumidifier runs efficiently at 2–4 amps and can cut cooling costs by up to 15%. We also offer models with integrated smart controls for further savings.
Can you integrate the dehumidifier with my existing HVAC system?
Yes. We typically install the unit in the return plenum or dedicated duct loop so it treats all conditioned air. The dehumidifier’s control board can communicate with most modern thermostats, enabling coordinated operation with your furnace or heat pump. For older systems, we install a humidity-sensing controller that operates independently without interfering with HVAC performance.
How long does installation take and is there any maintenance I should expect?
A standard whole-home dehumidifier installation takes 4–6 hours, including electrical hook-up, condensate drain routing, and system calibration. You can use your HVAC system the same day. Maintenance is simple: change or wash the unit’s air filter every 3–6 months and schedule an annual inspection where we clean the coil, verify refrigerant pressure, and ensure the drain line is clear. We include the first-year service free with every install.